What’s strange is how little of that generosity we extend to each other
Last week, I discussed how our interactions with LLMs can provide some insights into ways we treat other humans.
I’d recommend reading this article, which is based on The Four Agreements: A Practical Guide to Personal Freedom by Don Miguel Ruiz, as it shows how applying some of the ways we show patience and understanding with AI systems might help us in our interactions in general.
I’ve been thinking about how quickly we’ve adapted to working with AI. We all understand the deal. If the output is bad, it’s probably on us. The prompt was vague. The context was missing. We didn’t give it enough constraints.
So we revise. We clarify. We try again.
No frustration. No judgment. Just iteration.
What’s strange is how little of that generosity we extend to each other. Somewhere along the way, we learned to treat machines as systems that need better inputs—but we still treat humans as if they should just know. And when they don’t, we judge competence, take it personally, make assumptions, or shut down.
Source: UXtopian
Image: Alan Warburton