Using DICE instead of RA(S)CI
I like what the RACI responsibility assignment matrix tries to do in clarifying roles and responsibilities. In practice, I tend to favour RASCI which adds a 'support' role.
But I also agree with this article by Clay Parker Jones which suggests an alternative.
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RACI is vague, hard to use, and reinforces the "what the hell is happening here" status quo. DICE is specific, easy to use, and shines a bright light on dysfunction.