Tag: UX

Friday facings

This week’s links seem to have a theme about faces and looking at them through screens. I’m not sure what that says about either my network, or my interests, but there we are…

As ever, let me know what resonates with you, and if you have any thoughts on what’s shared below!


The Age of Instagram Face

The human body is an unusual sort of Instagram subject: it can be adjusted, with the right kind of effort, to perform better and better over time. Art directors at magazines have long edited photos of celebrities to better match unrealistic beauty standards; now you can do that to pictures of yourself with just a few taps on your phone.

Jia Tolentino (The New Yorker)

People, especially women, but there’s increasing pressure on young men too, are literally going to see plastic surgeons with ‘Facetuned’ versions of themselves. It’s hard not to think that we’re heading for a kind of dystopia when people want to look like cartoonish versions of themselves.


What Makes A Good Person?

What I learned as a child is that most people don’t even meet the responsibilities of their positions (husband, wife, teacher, boss, politicians, whatever.) A few do their duty, and I honor them for it, because it is rare. But to go beyond that and actually be a man of honor is unbelievably rare.

Ian Welsh

This question, as I’ve been talking with my therapist about, is one I ask myself all the time. Recently, I’ve settled on Marcus Aurelius’ approach: “Waste no more time arguing about what a good man should be. Be one.”


Boredom is but a window to a sunny day beyond the gloom

Boredom can be our way of telling ourselves that we are not spending our time as well as we could, that we should be doing something more enjoyable, more useful, or more fulfilling. From this point of view, boredom is an agent of change and progress, a driver of ambition, shepherding us out into larger, greener pastures.

Neel Burton (Aeon)

As I’ve discussed before, I’m not so sure about the fetishisation of ‘boredom’. It’s good to be creative and let the mind wander. But boredom? Nah. There’s too much interesting stuff out there.


Resting Risk Face

Unlock your devices with a surgical mask that looks just like you.

I don’t usually link to products in this roundup, but I’m not sure this is 100% serious. Good idea, though!


The world’s biggest work-from-home experiment has been triggered by coronavirus

For some employees, like teachers who have conducted classes digitally for weeks, working from home can be a nightmare.
But in other sectors, this unexpected experiment has been so well received that employers are considering adopting it as a more permanent measure. For those who advocate more flexible working options, the past few weeks mark a possible step toward widespread — and long-awaited — reform.

Jessie Yeung (CNN)

Every cloud has a silver lining, I guess? Working from home is great, especially when you have a decent setup.


Setting Up Your Webcam, Lights, and Audio for Remote Work, Podcasting, Videos, and Streaming

Only you really know what level of clarity you want from each piece of your setup. Are you happy with what you have? Please, dear Lord, don’t spend any money. This is intended to be a resource if you want more and don’t know how to do it, not a stress or a judgment to anyone happy with their current setup

And while it’s a lot of fun to have a really high-quality webcam for my remote work, would I have bought it if I didn’t have a more intense need for high quality video for my YouTube stuff? Hell no. Get what you need, in your budget. This is just a resource.

This is a fantastic guide. I bought a great webcam when I saw it drop in price via CamelCamelCamel and bought a decent mic when I recorded the TIDE podcast wiht Dai. It really does make a difference.


Large screen phones: a challenge for UX design (and human hands)

I know it might sound like I have more questions than answers, but it seems to me that we are missing out on a very basic solution for the screen size problem. Manufacturers did so much to increase the screen size, computational power and battery capacity whilst keeping phones thin, that switching the apps navigation to the bottom should have been the automatic response to this new paradigm.

Maria Grilo (Imaginary Cloud)

The struggle is real. I invested in a new phone this week (a OnePlus 7 Pro 5G) and, unlike the phone it replaced from 2017, it’s definitely a hold-with-two-hands device.


Society Desperately Needs An Alternative Web

What has also transpired is a web of unbridled opportunism and exploitation, uncertainty and disparity. We see increasing pockets of silos and echo chambers fueled by anxiety, misplaced trust, and confirmation bias. As the mainstream consumer lays witness to these intentions, we notice a growing marginalization that propels more to unplug from these communities and applications to safeguard their mental health. However, the addiction technology has produced cannot be easily remedied. In the meantime, people continue to suffer.

Hessie Jones (Forbes)

Another call to re-decentralise the web, this time based on arguments about centralised services not being able to handle the scale of abuse and fraudulent activity.


UK Google users could lose EU GDPR data protections

It is understood that Google decided to move its British users out of Irish jurisdiction because it is unclear whether Britain will follow GDPR or adopt other rules that could affect the handling of user data.

If British Google users have their data kept in Ireland, it would be more difficult for British authorities to recover it in criminal investigations.

The recent Cloud Act in the US, however, is expected to make it easier for British authorities to obtain data from US companies. Britain and the US are also on track to negotiate a broader trade agreement.

Samuel Gibbs (The Guardian)

I’m sure this is a business decision as well, but I guess it makes sense given post-Brexit uncertainty about privacy legislation. It’s a shame, though, and a little concerning.


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Header image by Luc van Loon

Crawling before you walk

Alberto Corado, Moodle’s UX Lead, sent me an article by Rebecca Guthrie entitled Crawl, Walk, Run. It’s contains good, concise, advice in three parts:

Crawl. Do things that don’t scale at the beginning. Talk to 50 potential customers, listen, discover pain points, and then begin to form a product to solve that pain. Use this feedback to develop your MVP. Don’t fall in love with your solution. Fall in love with their problem. I’ve mentioned this before, read Lean Startup.

This is what we’ve been doing so far with the MoodleNet project. I must have spoken to around 50 people all told, running the idea past them, getting their feedback, and iterating towards the prototype we came up with during the design sprint. I’d link to the records I have of those conversations, but I had to take down my notes on the wiki, along with community call stuff, due to GDPR.

Walk. Create mock-ups. Start to develop your product. Go back to your early potential customers and ask them if your MVP (or mockups) solve their problem. Pre-sell it. If you really are solving a problem, they will pay you for the software. Don’t give it away for free, but do give them an incentive to participate. If you can’t get one person to buy before it is ready, do not move onto the next stage with building your product. Or, you will launch to crickets. Go back to your mock-ups and keep going until you create something at least one person wants to buy. The one person should not be a family member or acquaintance. Once you have the pre-sale(s), conduct a Beta round where those paying users test out what you’ve built. Stay in Beta until you can leverage testimonials from your users. Leverage this time to plan for what comes next, an influx of customers based of your client’s testimonials.

I’m not sure this completely applies to what we’re doing with MoodleNet. It’s effectively a version of what Tim Ferriss outlines in The 4-Hour Work Week when he suggests creating a page for a product that doesn’t exist and taking sign-ups after someone presses the ‘Buy’ button.

What I think we can do is create clickable prototypes using something like Adobe XD, which allows users to give feedback on specific features. We can use this UX feedback to create an approach ready for when the technical architecture is built.

Run. Once your Beta is proven, RUN! Run as fast as you can and get Sales. The founder (or one of the founders) must be willing to hustle for sales. I recommend downloading the startup course from Close.io. Steli gives amazing advice.

While MoodleNet needs to be sustainable, this isn’t about huge sales growth but about serving educators. We do want as many people to use the platform as possible, and we want to grow in a way where there’s a feedback loop. So we may end up doing something like giving our initial cohort a certain number of invites to encourage their friends/colleagues to join.

Food for thought, certainly.

Source: Rebecca Guthrie

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