privacy – Doug Belshaw's Thought Shrapnel

Tag: privacy (page 1 of 4)

In the complaint filed Thursday in federal court in San Francisco, New Jersey Instagram user Brittany Conditi contends the app’s use of the camera is intentional and done for the purpose of collecting “lucrative and valuable data on its users that it would not otherwise have access to.”

Facebook Has Been a Disaster for the World (The New York Times)

Facebook has been incredibly lucrative for its founder, Mark Zuckerberg, who ranks among the wealthiest men in the world. But it’s been a disaster for the world itself, a powerful vector for paranoia, propaganda and conspiracy-theorizing as well as authoritarian crackdowns and vicious attacks on the free press. Wherever it goes, chaos and destabilization follow.

Kim Kardashian West joins Facebook and Instagram boycott (BBC News)

I can’t sit by and stay silent while these platforms continue to allow the spreading of hate, propaganda and misinformation – created by groups to sow division and split America apart,” Kardashian West said.

Quotation-as-title from Dr Johnson.

10 July 2020

Friday fadings

I’m putting this together quickly before heading off to the Lake District camping with my son for a couple of nights. I’m pretty close to burnout with all of the things that have happened recently, so need some time on top of mountains and under the stars 🏕️

The Slack Social Network

Slack Connect is about more than chat: not only can you have multiple companies in one channel, you can also manage the flow of data between different organizations; to put it another way, while Microsoft is busy building an operating system in the cloud, Slack has decided to build the enterprise social network. Or, to put it in visual terms, Microsoft is a vertical company, and Slack has gone fully horizontal.
Ben Thompson (Stratechery)

The difference between consulting full-time now versus when I last did it in 2017 is that everyone adds you to their Slack workspace. This is simultaneously fantastic and terrible. What’s being described here is more on the ‘Work OS’ stuff I shared in last week’s link roundup.

See also Stephen Downes’ commentary on mini-apps that perform particular functions inside other apps.

Only 9% of visitors give GDPR consent to be tracked

Advertising funded businesses are aware that the minority of visitors want to give consent.
They are simply riding the ad train and milking the cash cow for as long as they can get away with before GDPR gets enforced and they either shut down, adapt to a more sustainable business model or explore even more privacy invasive practices.
And the alternative to the advertising-funded web? Charge for services. And have your premium subscribers fund the free plans.
Marko Saric

This is interesting, and backs up the findings in this journal article about the ‘dark patterns’ prevalent around GDPR consent on the web. The author of this post found that only 48% of people clicked on the banner and, as the title states, only 9% of those gave permission to be tracked.

Oak National Academy: lockdown saviour or DfE tool?

There are some who are alarmed by the nature of the creature that the DfE has helped bring to life, seeing Oak as an enterprise established by a narrow strata of figures from DfE-favoured multi-academy trusts; and as a potential vehicle for the department to promote a “traditionalist” agenda in teaching, or even create the subject matter of a government-approved curriculum.
John Morgan (TES)

I welcome this critical article in the TES of Oak National Academy. My two children find the lessons ‘cringey’, not every subject is covered, and the more you look into it, the more it seems like a front for a pedagogical coup.

The More Senior Your Job Title, the More You Need to Keep a Journal

Journal entries should provide not only a record of what happened but how we reacted emotionally; writing it down brings a certain clarity that puts things in perspective. In other cases, it’s a form of mental rehearsal to prepare for particularly sensitive issues where there’s no one to talk with but yourself. Journals can also be the best way to think through big-bet decisions and test one’s logic.
Dan Ciampa (Harvard Business Review

When I turned 18, I decided to keep a diary of my adult life. After about a decade, that had become a sporadic record of times when things weren’t going so well. Now, 21 years later, I merely keep my #HashtagADay journal up-to-date.

But writing things down is really useful, as is having someone to talk to with whom you don’t have an emotion-based relationship. After nine sessions of CBT, I wish I’d had someone like my therapist to talk to at a much younger age. Not because I’m ‘broken’ but because I’m human.

Top 10 books about tumultuous times

There’s nothing like a crisis of survival to show people’s true natures. Though I’ve written a good deal about tumultuous times, both fiction (English Passengers) and non-fiction (Rome: a History in Seven Sackings), I can’t say I’m too interested in the tumult itself. I’m more interested in the decisions people make during such crises – how they ride the wave.
Matthew Kneale (THe GUardian)

I don’t think I’d heard of any of these books before reading this article! That being said, I’ve just joined Verso’s new Book Club so my backlog just got a lot longer…

Full Employment

Keynes once proposed that we could jump-start an economy by paying half the unemployed people to dig holes and the other half to fill them in.
No one’s really tried that experiment, but we did just spend 150 years subsidizing our ancestors to dig hydrocarbons out of the ground. Now we’ll spend 200-300 years subsidizing our descendants to put them back in there.
Cory Doctorow (Locus Online)

I’ve quoted the end of this fantastic article, but you should read the whole thing. Doctorow, in his own inimitable way, absolutely eviscerates the prediction that a ‘General Artificial Intelligence’ will destroy most jobs.

Header image by Patrick Hendry

4 July 2020

Saturday shakings

Whew, so many useful bookmarks to re-read for this week’s roundup! It took me a while, so let’s get on with it…

Cartoon picture of someone working from home

What is the future of distributed work?

To Bharat Mediratta, chief technology officer at Dropbox, the quarantine experience has highlighted a huge gap in the market. “What we have right now is a bunch of different productivity and collaboration tools that are stitched together. So I will do my product design in Figma, and then I will submit the code change on GitHub, I will push the product out live on AWS, and then I will communicate with my team using Gmail and Slack and Zoom,” he says. “We have all that technology now, but we don’t yet have the ‘digital knowledge worker operating system’ to bring it all together.”
WIRED

OK, so this is a sponsored post by Dropbox on the WIRED website, but what it highlights is interesting. For example, Monday.com (which our co-op uses) rebranded itself a few months ago as a ‘Work OS’. There’s definitely a lot of money to be made for whoever manages to build an integrated solution, although I think we’re a long way off something which is flexible enough for every use case.

The Definition of Success Is Autonomy

Today, I don’t define success the way that I did when I was younger. I don’t measure it in copies sold or dollars earned. I measure it in what my days look like and the quality of my creative expression: Do I have time to write? Can I say what I think? Do I direct my schedule or does my schedule direct me? Is my life enjoyable or is it a chore?
Ryan Holiday

Tim Ferriss has this question he asks podcast guests: “If you could have a gigantic billboard anywhere with anything on it what would it say and why?” I feel like the title of this blog post is one of the answers I would give to that question.

Do The Work

We are a small group of volunteers who met as members of the Higher Ed Learning Collective. We were inspired by the initial demand, and the idea of self-study, interracial groups. The initial decision to form this initiative is based on the myriad calls from people of color for white-bodied people to do internal work. To do the work, we are developing a space for all individuals to read, share, discuss, and interrogate perspectives on race, racism, anti-racism, identity in an educational setting. To ensure that the fight continues for justice, we need to participate in our own ongoing reflection of self and biases. We need to examine ourselves, ask questions, and learn to examine our own perspectives. We need to get uncomfortable in asking ourselves tough questions, with an understanding that this is a lifelong, ongoing process of learning.
Ian O’Byrne

This is a fantastic resource for people who, like me, are going on a learning journey at the moment. I’ve found the podcast Seeing White by Scene on Radio particularly enlightening, and at times mind-blowing. Also, the Netflix documentary 13th is excellent, and available on YouTube.

How to Make Your Tech Last Longer

If we put a small amount of time into caring for our gadgets, they can last indefinitely. We’d also be doing the world a favor. By elongating the life of our gadgets, we put more use into the energy, materials and human labor invested in creating the product.
Brian X. Chen (The new York times)

This is a pretty surface-level article that basically suggests people take their smartphone to a repair shop instead of buying a new one. What it doesn’t mention is that aftermarket operating systems such as the Android-based LineageOS can extend the lifetime of smartphones by providing security updates long beyond those provided by vendors.

Law enforcement arrests hundreds after compromising encrypted chat system

EncroChat sold customized Android handsets with GPS, camera, and microphone functionality removed. They were loaded with encrypted messaging apps as well as a secure secondary operating system (in addition to Android). The phones also came with a self-destruct feature that wiped the device if you entered a PIN.
The service had customers in 140 countries. While it was billed as a legitimate platform, anonymous sources told Motherboard that it was widely used among criminal groups, including drug trafficking organizations, cartels, and gangs, as well as hitmen and assassins.
EncroChat didn’t become aware that its devices had been breached until May after some users noticed that the wipe function wasn’t working. After trying and failing to restore the features and monitor the malware, EncroChat cut its SIM service and shut down the network, advising customers to dispose of their devices.
Monica Chin (The Verge)

It goes without saying that I don’t want assassins, drug traffickers, and mafia types to be successful in life. However, I’m always a little concerned when there are attacks on encryption, as they’re compromising systems also potentially used by protesters, activists, and those who oppose the status quo.

Uncovered: 1,000 phrases that incorrectly trigger Alexa, Siri, and Google Assistant

The findings demonstrate how common it is for dialog in TV shows and other sources to produce false triggers that cause the devices to turn on, sometimes sending nearby sounds to Amazon, Apple, Google, or other manufacturers. In all, researchers uncovered more than 1,000 word sequences—including those from Game of Thrones, Modern Family, House of Cards, and news broadcasts—that incorrectly trigger the devices.
“The devices are intentionally programmed in a somewhat forgiving manner, because they are supposed to be able to understand their humans,” one of the researchers, Dorothea Kolossa, said. “Therefore, they are more likely to start up once too often rather than not at all.”
Dan Goodin (Ars Technica)

As anyone with voice assistant-enabled devices in their home will testify, the number of times they accidentally spin up, or misunderstand what you’re saying can be amusing. But we can and should be wary of what’s being listened to, and why.

The Five Levels of Remote Work — and why you’re probably at Level 2

Effective written communication becomes critical the more companies embrace remote work. With an aversion to ‘jumping on calls’ at a whim, and a preference for asynchronous communication… [most] communications [are] text-based, and so articulate and timely articulation becomes key.
Steve Glaveski (The Startup)

This is from March and pretty clickbait-y, but everyone wants to know how they can improve – especially if didn’t work remotely before the pandemic. My experience is that actually most people are at Level 3 and, of course, I’d say that I and my co-op colleagues are at Level 5 given our experience…

Why Birds Can Fly Over Mount Everest

All mammals, including us, breathe in through the same opening that we breathe out. Can you imagine if our digestive system worked the same way? What if the food we put in our mouths, after digestion, came out the same way? It doesn’t bear thinking about! Luckily, for digestion, we have a separate in and out. And that’s what the birds have with their lungs: an in point and an out point. They also have air sacs and hollow spaces in their bones. When they breathe in, half of the good air (with oxygen) goes into these hollow spaces, and the other half goes into their lungs through the rear entrance. When they breathe out, the good air that has been stored in the hollow places now also goes into their lungs through that rear entrance, and the bad air (carbon dioxide and water vapor) is pushed out the front exit. So it doesn’t matter whether birds are breathing in or out: Good air is always going in one direction through their lungs, pushing all the bad air out ahead of it.
Walter Murch (Nautilus)

Incredible. Birds are badass (and also basically dinosaurs).

Montaigne Fled the Plague, and Found Himself

In the many essays of his life he discovered the importance of the moderate life. In his final essay, “On Experience,” Montaigne reveals that “greatness of soul is not so much pressing upward and forward as knowing how to circumscribe and set oneself in order.” What he finds, quite simply, is the importance of the moderate life. We must then, he writes, “compose our character, not compose books.” There is nothing paradoxical about this because his literary essays helped him better essay his life. The lesson he takes from this trial might be relevant for our own trial: “Our great and glorious masterpiece is to live properly.”
Robert Zaresky (The New York Times)

Every week, Bryan Alexander replies to the weekly Thought Shrapnel newsletter. Last week, he sent this article to both me and Chris Lott (who produces the excellent Notabilia).

We had a bit of a chat, with us sharing our love of How to Live: A Life of Montaigne in One Question and Twenty Attempts at An Answer by Sarah Bakewell, and well as the useful tidbits it’s possible glean from Stefan Zweig’s short biography simply entitled Montaigne.

Header image by Nicolas Comte

23 May 2020

Saturday signalings

I’ve been head-down doing lots of work this week, and then it’s been Bank Holiday weekend, so my reading has been pretty much whatever my social media feeds have thrown up!

There’s broadly three sections here, though: stuff about the way we think, about technology, and about ways of working. Enjoy!

How Clocks Changed Humanity Forever, Making Us Masters and Slaves of Time

The article with the above embedded video is from five years ago, but someone shared it on my Twitter timeline and it reminded me of something. When I taught my History students about the Industrial Revolution it blew their minds that different parts of the country could be, effectively, on different ‘timezones’ until the dawn of the railways.

It just goes to show how true it is that first we shape our tools, and then they shape us.

‘Allostatic Load’ is the Psychological Reason for Our Pandemic Brain Fog

“Uncertainty is one of the biggest elements that contributes to our experience of stress,” said Lynn Bufka, the senior director of Practice, Research, and Policy at the American Psychological Association. “Part of what we try to do to function in our society is to have some structure, some predictability. When we have those kinds of things, life feels more manageable, because you don’t have to put the energy into figuring those things out.”
Emily Baron Cadloff (VICE)

A short but useful article on why despite having grand plans, it’s difficult to get anything done in our current situation. We can’t even plan holidays at the moment.

Most of the Mind Can’t Tell Fact from Fiction

The industrialized world is so full of human faces, like in ads, that we forget that it’s just ink, or pixels on a computer screen. Every time our ancestors saw something that looked like a human face, it probably was one. As a result, we didn’t evolve to distinguish reality from representation. The same perceptual machinery interprets both.
Jim Davies (Nautilus)

A useful reminder that our brain contains several systems, some of which are paleolithic.

Not even wrong: ways to predict tech

The Wright Flier could only go 200 meters, and the Rocket Belt could only fly for 21 seconds. But the Flier was a breakthrough of principle. There was no reason why it couldn’t get much better, very quickly, and Blériot flew across the English Channel just six years later. There was a very clear and obvious path to make it better. Conversely, the Rocket Belt flew for 21 seconds because it used almost a litre of fuel per second – to fly like this for half a hour you’d need almost two tonnes of fuel, and you can’t carry that on your back. There was no roadmap to make it better without changing the laws of physics. We don’t just know that now – we knew it in 1962.
Benedict Evans

A useful post about figuring out whether something will happen or be successful. The question is “what would have to change?”

Grandmother ordered to delete Facebook photos under GDPR

The case went to court after the woman refused to delete photographs of her grandchildren which she had posted on social media. The mother of the children had asked several times for the pictures to be deleted.
The GDPR does not apply to the “purely personal” or “household” processing of data. However, that exemption did not apply because posting photographs on social media made them available to a wider audience, the ruling said.
“With Facebook, it cannot be ruled out that placed photos may be distributed and may end up in the hands of third parties,” it said.
The woman must remove the photos or pay a fine of €50 (£45) for every day that she fails to comply with the order, up to a maximum fine of €1,000.
BBC News

I think this is entirely reasonable, and I’m hoping we’ll see more of this until people stop thinking they can sharing the personally identifiable information of others whenever and however they like.

Developing new digital skills – is training always the answer?

Think ESKiMO:
– Environment (E) – are the reasons its not happening outside of the control of the people you identified in Step 1? Do they have the resources, the tools, the funding? Do their normal objectives mean that they have to prioritise other things? Does the prevailing organisational culture work against achieving the goals?
– Skills (S) – Are they aware of the tasks they need to do and enabled to do them?
– Knowledge (K) – is the knowledge they need available to them? It could either be information they have to carry around in their heads, or just be available in a place they know about.
– Motivation (Mo) – Do they have the will to carry it out?
The last three (S,K, Mo) work a little bit like the fire triangle from that online fire safety training you probably had to do this year. All three need to be present for new practice to happen and to be sustainable.
Chris Thomson (Jisc)

In this post, Chris Thomson, who I used to work with at Jisc, challenges the notion that training is about getting people to do what you want. Instead, this ESKiMO approach asks why they’re not already doing it.

Leave Scrum to Rugby, I Like Getting Stuff Done

Within Scrum, estimates have a primary purpose – to figure out how much work the team can accomplish in a given sprint. If I were to grant that Sprints were a good idea (which I obviously don’t believe) then the description of estimates in the official Scrum guide wouldn’t be a problem.
The problem is that estimates in practice are a bastardization of reality. The Scrum guide is vague on the topic so managers take matters into their own hands.
Lane Wagner (Qvault)

I’m a product manager, and I find it incredible that people assume that ‘agile’ is the same as ‘Scrum’. If you’re trying to shoehorn the work you do into a development process then, to my mind, you’re doing it wrong.

As with the example below, it’s all about something that works for your particular context, while bearing in mind the principles of the agile manifesto.

How I trick my well developed procrastination skills

The downside of all those nice methods and tools is that you have to apply them, which can be of course, postponed as well. Thus, the most important step is to integrate your tool or todo list in your daily routine. Whenever you finish a task, or you’re thinking what to do next, the focus should be on your list. For example, I figured out that I always click on one link in my browser favourites (a news website) or an app on my mobile phone (my email app). Sometimes I clicked hundred times a day, even though, knowing that there can’t be any new emails, as I checked one minute ago. Maybe you also developed such a “useless” habit which should be broken or at least used for something good. So I just replaced the app on my mobile and the link in my browser with my Remember The Milk app which shows me the tasks I have to do today. If you have just a paper-based solution it might be more difficult but try to integrate it in your daily routines, and keep it always in reach. After finishing a task, you should tick it in your system, which also forces you to have a look at the task list again.
Wolfgang Gassler

Some useful pointers in this post, especially at the end about developing and refining your own system that depends on your current context.

The Great Asshole Fallacy

The focus should be on the insistence of excellence, both from yourself and from those around you. The wisdom from experience. The work ethic. The drive. The dedication. The sacrifice. Jordan hits on all of those. And he even implies that not everyone needed the “tough love” to push them. But that’s glossed over for the more powerful mantra. Still, it doesn’t change the fact that not only are there other ways to tease such greatness out of people — different people require different methods.
M.G. Siegler (500ish)

I like basketball, and my son plays, but I haven’t yet seen the documentary mentioned in this post. The author discusses Michael Jordan stating that “Winning has a price. And leadership has a price.” However, he suggests that this isn’t the only way to get to excellence, and I would agree.

Header image by Romain Briaux

14 May 2020

Arguing that you don’t care about the right to privacy because you have nothing to hide is no different than saying you don’t care about free speech because you have nothing to say

Post-pandemic surveillance culture

Today’s title comes from Edward Snowden, and is a pithy overview of the ‘nothing to hide’ argument that I guess I’ve struggled to answer over the years. I’m usually so shocked that an intelligent person would say something to that effect, that I’m not sure how to reply.

When you say, ‘I have nothing to hide,’ you’re saying, ‘I don’t care about this right.’ You’re saying, ‘I don’t have this right, because I’ve got to the point where I have to justify it.’ The way rights work is, the government has to justify its intrusion into your rights.
Edward Snowden

This, then, is the fifth article in my ongoing blogchain about post-pandemic society, which already includes:

It does not surprise me that those with either a loose grip on how the world works, or those who need to believe that someone, somewhere has ‘a plan’, believe in conspiracy theories around the pandemic.

What is true, and what can easily be mistaken for ‘planning’ is the preparedness of those with a strong ideology to double-down on it during a crisis. People and organisations reveal their true colours under stress. What was previously a long game now becomes a short-term priority.

For example, this week, the US Senate “voted to give law enforcement agencies access to web browsing data without a warrant”, reports VICE. What’s interesting, and concerning to me, is that Big Tech and governments are acting like they’ve already won the war on harvesting our online life, and now they’re after our offline life, too.

I have huge reservations about the speed in which Covid-19 apps for contact tracing are being launched when, ultimately, they’re likely to be largely ineffective.

I really don't understand why people are so resistant to just hiring and training people to do jobs like contact tracing. pic.twitter.com/qhR62OcwAG
— Mike Caulfield (@holden) May 14, 2020

We already know how to do contact tracing well and to train people how to do it. But, of course, it costs money and is an investment in people instead of technology, and privacy instead of surveillance.

There are plenty of articles out there on the difference between the types of contact tracing apps that are being developed, and this BBC News article has a useful diagram showing the differences between the two.

TL;DR: there is no way that kind of app is going on my phone. I can’t imagine anyone who I know who understands tech even a little bit installing it either.

Whatever the mechanics of how it goes about doing it happen to be, the whole point of a contact tracing app is to alert you and the authorities when you have been in contact with someone with the virus. Depending on the wider context, that may or may not be useful to you and society.

However, such apps are more widely applicable. One of the things about technology is to think about the effects it could have. What else could an app like this have, especially if it’s baked into the operating systems of devices used by 99% of smartphone users worldwide?

The above diagram is Marshall McLuhan’s tetrad of media effects, which is a useful frame for thinking about the impact of technology on society.

Big Tech and governments have our online social graphs, a global map of how everyone relates to everyone else in digital spaces. Now they’re going after our offline social graphs too.

Exhibit A

Chinese officials in rural areas are creatively using #drones to make sure local residents don‘t gather together without wearing masks during the nationwide battle against the #coronavirus. https://t.co/e6khcWvUrx pic.twitter.com/td7u1ZZ4Kz
— Global Times (@globaltimesnews) January 31, 2020

The general reaction to this seemed to be one of eye-rolling and expressing some kind of Chinese exceptionalism when this was reported back in January.

Exhibit B

Today, this Boston Dynamics robot is trotting around parks in Singapore reminding everyone about social distancing. What are these robots doing in five years’ time?

Exhibit C

Drones in Honduras disinfect the capital. pic.twitter.com/MGDbZHEcge
— The Hill (@thehill) April 5, 2020

Drones in different countries are disinfecting the streets. What’s their role by 2030?

I think it’s drones that concern me most of all. Places like Baltimore were already planning overhead surveillance pre-pandemic, and our current situation has only accelerated and exacerbated that trend.

In that case, it’s US Predator drones that have previously been used to monitor and bomb places in the Middle East that are being deployed on the civilian population. These drones operate from a great height, unlike the kind of consumer drones that anyone can buy.

However, as was reported last year, we’re on the cusp of photovoltaic drones that can fly for days at a time:

This breakthrough has big implications for technologies that currently rely on heavy batteries for power. Thermophotovoltaics are an ultralight alternative power source that could allow drones and other unmanned aerial vehicles to operate continuously for days. It could also be used to power deep space probes for centuries and eventually an entire house with a generator the size of an envelope.
Linda Vu (TechXplore)

Not only will the government be able to fly thousands of low-cost drones to monitor the population, but they can buy technology, like this example from DefendTex, to take down other drones.

That is, of course, if civilian drones continue to be allowed, especially given the ‘security risk’ of Chinese-made drones flying around.

It’s interesting times for those who keep a watchful eye on their civil liberties and government invasion of privacy. Bear that in mind when tech bros tell you not to fear robots because they’re dumb. The people behind them aren’t, and they have an agenda.

Header image via Pixabay

12 April 2020

3 apps to help avoid post-pandemic surveillance culture [VIDEO]

This is an experiment using a green screen and OBS. Let me know what you think!

31 January 2020

Friday featherings

Behold! The usual link round-up of interesting things I’ve read in the last week.

Feel free to let me know if anything particularly resonated with you via the comments section below…

Part I – What is a Weird Internet Career?

Weird Internet Careers are the kinds of jobs that are impossible to explain to your parents, people who somehow make a living from the internet, generally involving a changing mix of revenue streams. Weird Internet Career is a term I made up (it had no google results in quotes before I started using it), but once you start noticing them, you’ll see them everywhere.
Gretchen McCulloch (All Things Linguistic)

I love this phrase, which I came across via Dan Hon’s newsletter. This is the first in a whole series of posts, which I am yet to explore in its entirety. My aim in life is now to make my career progressively more (internet) weird.

Nearly half of Americans didn’t go outside to recreate in 2018. That has the outdoor industry worried.

While the Outdoor Foundation’s 2019 Outdoor Participation Report showed that while a bit more than half of Americans went outside to play at least once in 2018, nearly half did not go outside for recreation at all. Americans went on 1 billion fewer outdoor outings in 2018 than they did in 2008. The number of adolescents ages 6 to 12 who recreate outdoors has fallen four years in a row, dropping more than 3% since 2007
The number of outings for kids has fallen 15% since 2012. The number of moderate outdoor recreation participants declined, and only 18% of Americans played outside at least once a week.
Jason Blevins (The Colorado Sun)

One of Bruce Willis’ lesser-known films is Surrogates (2009). It’s a short, pretty average film with a really interesting central premise: most people stay at home and send their surrogates out into the world. Over a decade after the film was released, a combination of things (including virulent viruses, screen-focused leisure time, and safety fears) seem to suggest it might be a predictor of our medium-term future.

I’ll Never Go Back to Life Before GDPR

It’s also telling when you think about what lengths companies have had to go through to make the EU versions of their sites different. Complying with GDPR has not been cheap. Any online business could choose to follow GDPR by default across all regions and for all visitors. It would certainly simplify things. They don’t, though. The amount of money in data collection is too big.
Jill Duffy (OneZero)

This is a strangely-titled article, but a decent explainer on what the web looks and feels like to those outside the EU. The author is spot-on when she talks about how GDPR and the recent California Privacy Law could be applied everywhere, but they’re not. Because surveillance capitalism.

You Are Now Remotely Controlled

The belief that privacy is private has left us careening toward a future that we did not choose, because it failed to reckon with the profound distinction between a society that insists upon sovereign individual rights and one that lives by the social relations of the one-way mirror. The lesson is that privacy is public — it is a collective good that is logically and morally inseparable from the values of human autonomy and self-determination upon which privacy depends and without which a democratic society is unimaginable.
Shoshana Zuboff (The New York Times)

I fear that the length of Zuboff’s (excellent) book on surveillance capitalism, her use of terms in this article such as ‘epistemic inequality, and the subtlety of her arguments, may mean that she’s preaching to the choir here.

How to Raise Media-Savvy Kids in the Digital Age

The next time you snap a photo together at the park or a restaurant, try asking your child if it’s all right that you post it to social media. Use the opportunity to talk about who can see that photo and show them your privacy settings. Or if a news story about the algorithms on YouTube comes on television, ask them if they’ve ever been directed to a video they didn’t want to see.
Meghan Herbst (WIRED)

There’s some useful advice in this WIRED article, especially that given by my friend Ian O’Byrne. The difficulty I’ve found is when one of your kids becomes a teenager and companies like Google contact them directly telling them they can have full control of their accounts, should they wish…

Control-F and Building Resilient Information Networks

One reason the best lack conviction, though, is time. They don’t have the time to get to the level of conviction they need, and it’s a knotty problem, because that level of care is precisely what makes their participation in the network beneficial. (In fact, when I ask people who have unintentionally spread misinformation why they did so, the most common answer I hear is that they were either pressed for time, or had a scarcity of attention to give to that moment)
But what if — and hear me out here — what if there was a way for people to quickly check whether linked articles actually supported the points they claimed to? Actually quoted things correctly? Actually provided the context of the original from which they quoted
And what if, by some miracle, that function was shipped with every laptop and tablet, and available in different versions for mobile devices?
This super-feature actually exists already, and it’s called control-f.
Roll the animated GIF!
Mike Caulfield (Hapgood)

I find it incredible, but absolutely believable, that only around 10% of internet users know how to use Ctrl-F to find something within a web page. On mobile, it’s just as easy, as there’s an option within most (all?) browsers to ‘search within page’. I like Mike’s work, as not only is it academic, it’s incredibly practical.

EdX launches for-credit credentials that stack into bachelor’s degrees

The MicroBachelors also mark a continued shift for EdX, which made its name as one of the first MOOC providers, to a wider variety of educational offerings
In 2018, EdX announced several online master’s degrees with selective universities, including the Georgia Institute of Technology and the University of Texas at Austin.
Two years prior, it rolled out MicroMasters programs. Students can complete the series of graduate-level courses as a standalone credential or roll them into one of EdX’s master’s degrees.
That stackability was something EdX wanted to carry over into the MicroBachelors programs, Agarwal said. One key difference, however, is that the undergraduate programs will have an advising component, which the master’s programs do not.
Natalie Schwartz (Education Dive)

This is largely a rewritten press release with a few extra links, but I found it interesting as it’s a concrete example of a couple of things. First, the ongoing shift in Higher Education towards students-as-customers. Second, the viability of microcredentials as a ‘stackable’ way to build a portfolio of skills.

Note that, as a graduate of degrees in the Humanities, I’m not saying this approach can be used for everything, but for those using Higher Education as a means to an end, this is exactly what’s required.

How much longer will we trust Google’s search results?

Today, I still trust Google to not allow business dealings to affect the rankings of its organic results, but how much does that matter if most people can’t visually tell the difference at first glance? And how much does that matter when certain sections of Google, like hotels and flights, do use paid inclusion? And how much does that matter when business dealings very likely do affect the outcome of what you get when you use the next generation of search, the Google Assistant?
Dieter Bohn (The Verge)

I’ve used DuckDuckGo as my go-to search engine for years now. It used to be that I’d have to switch to Google for around 10% of my searches. That’s now down to zero.

Coaching – Ethics

One of the toughest situations for a product manager is when they spot a brewing ethical issue, but they’re not sure how they should handle the situation. Clearly this is going to be sensitive, and potentially emotional. Our best answer is to discover a solution that does not have these ethical concerns, but in some cases you won’t be able to, or may not have the time.
[…]
I rarely encourage people to leave their company, however, when it comes to those companies that are clearly ignoring the ethical implications of their work, I have and will continue to encourage people to leave.
Marty Cagan (SVPG)

As someone with a sensitive radar for these things, I’ve chosen to work with ethical people and for ethical organisations. As Cagan says in this post, if you’re working for a company that ignores the ethical implications of their work, then you should leave. End of story.

Image via webcomic.name

29 January 2020

Microcast #085 — Extensions for Mozilla Firefox

In the last quarter of 2019, I got rid of my Google Pixelbook and Chromebox, and switched full-time to Linux and Firefox.

I still need to dip into Chromium occasionally to use Loom but, on the whole, I’m really happy with my new setup. In this microcast, I go through my Firefox extensions and the reasons I have them installed.

Microcast #085 — Extensions for Mozilla Firefox

Show notes

The following are links to the Firefox Add-ons directory:

Image by emylo0 from Pixabay

18 October 2019

Friday flowerings

Did you see these things this week?

Happy 25th year, blogging. You’ve grown up, but social media is still having a brawl (The Guardian) — “The furore over social media and its impact on democracy has obscured the fact that the blogosphere not only continues to exist, but also to fulfil many of the functions of a functioning public sphere. And it’s massive. One source, for example, estimates that more than 409 million people view more than 20bn blog pages each month and that users post 70m new posts and 77m new comments each month. Another source claims that of the 1.7 bn websites in the world, about 500m are blogs. And WordPress.com alone hosts blogs in 120 languages, 71% of them in English.”
Emmanuel Macron Wants to Scan Your Face (The Washington Post) — “President Emmanuel Macron’s administration is set to be the first in Europe to use facial recognition when providing citizens with a secure digital identity for accessing more than 500 public services online… The roll-out is tainted by opposition from France’s data regulator, which argues the electronic ID breaches European Union rules on consent – one of the building blocks of the bloc’s General Data Protection Regulation laws – by forcing everyone signing up to the service to use the facial recognition, whether they like it or not.”
This is your phone on feminism (The Conversationalist) — “Our devices are basically gaslighting us. They tell us they work for and care about us, and if we just treat them right then we can learn to trust them. But all the evidence shows the opposite is true. This cognitive dissonance confuses and paralyses us. And look around. Everyone has a smartphone. So it’s probably not so bad, and anyway, that’s just how things work. Right?”
Google’s auto-delete tools are practically worthless for privacy (Fast Company) — “In reality, these auto-delete tools accomplish little for users, even as they generate positive PR for Google. Experts say that by the time three months rolls around, Google has already extracted nearly all the potential value from users’ data, and from an advertising standpoint, data becomes practically worthless when it’s more than a few months old.”
Audrey Watters (Uses This) — “For me, the ideal set-up is much less about the hardware or software I am using. It’s about the ideas that I’m thinking through and whether or not I can sort them out and shape them up in ways that make for a good piece of writing. Ideally, that does require some comfort — a space for sustained concentration. (I know better than to require an ideal set up in order to write. I’d never get anything done.)”
Computer Files Are Going Extinct (OneZero) — “Files are skeuomorphic. That’s a fancy word that just means they’re a digital concept that mirrors a physical item. A Word document, for example, is like a piece of paper, sitting on your desk(top). A JPEG is like a painting, and so on. They each have a little icon that looks like the physical thing they represent. A pile of paper, a picture frame, a manila folder. It’s kind of charming really.”
Why Technologists Fail to Think of Moderation as a Virtue and Other Stories About AI (The LA Review of Books) — “Speculative fiction about AI can move us to think outside the well-trodden clichés — especially when it considers how technologies concretely impact human lives — through the influence of supersized mediators, like governments and corporations.”
Inside Mozilla’s 18-month effort to market without Facebook (Digiday) — “The decision to focus on data privacy in marketing the Mozilla brand came from research conducted by the company four years ago into the rise of consumers who make values-based decisions on not only what they purchase but where they spend their time.”
Core human values not eyeballs (Cubic Garden) — “Theres so much more to do, but the aims are high and important for not just the BBC, but all public service entities around the world. Measuring the impact and quality on peoples lives beyond the shallow meaningless metrics for public service is critical.”

Image: The why is often invisible via Jessica Hagy’s Indexed

16 October 2019

I am not fond of expecting catastrophes, but there are cracks in the universe

So said Sydney Smith. Let’s talk about surveillance. Let’s talk about surveillance capitalism and surveillance humanitarianism. But first, let’s talk about machine learning and algorithms; in other words, let’s talk about what happens after all of that data is collected.

Writing in The Guardian, Sarah Marsh investigates local councils using “automated guidance systems” in an attempt to save money.

The systems are being deployed to provide automated guidance on benefit claims, prevent child abuse and allocate school places. But concerns have been raised about privacy and data security, the ability of council officials to understand how some of the systems work, and the difficulty for citizens in challenging automated decisions.
Sarah Marsh

The trouble is, they’re not particularly effective:

It has emerged North Tyneside council has dropped TransUnion, whose system it used to check housing and council tax benefit claims. Welfare payments to an unknown number of people were wrongly delayed when the computer’s “predictive analytics” erroneously identified low-risk claims as high risk
Meanwhile, Hackney council in east London has dropped Xantura, another company, from a project to predict child abuse and intervene before it happens, saying it did not deliver the expected benefits. And Sunderland city council has not renewed a £4.5m data analytics contract for an “intelligence hub” provided by Palantir.
Sarah Marsh

When I was at Mozilla there were a number of colleagues there who had worked on the OFA (Obama For America) campaign. I remember one of them, a DevOps guy, expressing his concern that the infrastructure being built was all well and good when there’s someone ‘friendly’ in the White House, but what comes next.

Well, we now know what comes next, on both sides of the Atlantic, and we can’t put that genie back in its bottle. Swingeing cuts by successive Conservative governments over here, coupled with the Brexit time-and-money pit means that there’s no attention or cash left.

If we stop and think about things for a second, we probably wouldn’t don’t want to live in a world where machines make decisions for us, based on algorithms devised by nerds. As Rose Eveleth discusses in a scathing article for Vox, this stuff isn’t ‘inevitable’ — nor does it constitute a process of ‘natural selection’:

Often consumers don’t have much power of selection at all. Those who run small businesses find it nearly impossible to walk away from Facebook, Instagram, Yelp, Etsy, even Amazon. Employers often mandate that their workers use certain apps or systems like Zoom, Slack, and Google Docs. “It is only the hyper-privileged who are now saying, ‘I’m not going to give my kids this,’ or, ‘I’m not on social media,’” says Rumman Chowdhury, a data scientist at Accenture. “You actually have to be so comfortable in your privilege that you can opt out of things.”
And so we’re left with a tech world claiming to be driven by our desires when those decisions aren’t ones that most consumers feel good about. There’s a growing chasm between how everyday users feel about the technology around them and how companies decide what to make. And yet, these companies say they have our best interests in mind. We can’t go back, they say. We can’t stop the “natural evolution of technology.” But the “natural evolution of technology” was never a thing to begin with, and it’s time to question what “progress” actually means.
Rose Eveleth

I suppose the thing that concerns me the most is people in dire need being subject to impersonal technology for vital and life-saving aid.

For example, Mark Latonero, writing in The New York Times, talks about the growing dangers around what he calls ‘surveillance humanitarianism’:

By surveillance humanitarianism, I mean the enormous data collection systems deployed by aid organizations that inadvertently increase the vulnerability of people in urgent need.
Despite the best intentions, the decision to deploy technology like biometrics is built on a number of unproven assumptions, such as, technology solutions can fix deeply embedded political problems. And that auditing for fraud requires entire populations to be tracked using their personal data. And that experimental technologies will work as planned in a chaotic conflict setting. And last, that the ethics of consent don’t apply for people who are starving.
Mark Latonero

It’s easy to think that this is an emergency, so we should just do whatever is necessary. But Latonero explains the risks, arguing that the risk is shifted to a later time:

If an individual or group’s data is compromised or leaked to a warring faction, it could result in violent retribution for those perceived to be on the wrong side of the conflict. When I spoke with officials providing medical aid to Syrian refugees in Greece, they were so concerned that the Syrian military might hack into their database that they simply treated patients without collecting any personal data. The fact that the Houthis are vying for access to civilian data only elevates the risk of collecting and storing biometrics in the first place.
Mark Latonero

There was a rather startling article in last weekend’s newspaper, which I’ve found online. Hannah Devlin, again writing in The Guardian (which is a good source of information for those concerned with surveillance) writes about a perfect storm of social media and improved processing speeds:

[I]n the past three years, the performance of facial recognition has stepped up dramatically. Independent tests by the US National Institute of Standards and Technology (Nist) found the failure rate for finding a target picture in a database of 12m faces had dropped from 5% in 2010 to 0.1% this year.
The rapid acceleration is thanks, in part, to the goldmine of face images that have been uploaded to Instagram, Facebook, LinkedIn and captioned news articles in the past decade. At one time, scientists would create bespoke databases by laboriously photographing hundreds of volunteers at different angles, in different lighting conditions. By 2016, Microsoft had published a dataset, MS Celeb, with 10m face images of 100,000 people harvested from search engines – they included celebrities, broadcasters, business people and anyone with multiple tagged pictures that had been uploaded under a Creative Commons licence, allowing them to be used for research. The dataset was quietly deleted in June, after it emerged that it may have aided the development of software used by the Chinese state to control its Uighur population.
In parallel, hardware companies have developed a new generation of powerful processing chips, called Graphics Processing Units (GPUs), uniquely adapted to crunch through a colossal number of calculations every second. The combination of big data and GPUs paved the way for an entirely new approach to facial recognition, called deep learning, which is powering a wider AI revolution.
Hannah Devlin

Those of you who have read this far and are expecting some big reveal are going to be disappointed. I don’t have any ‘answers’ to these problems. I guess I’ve been guilty, like many of us have, of the kind of ‘privacy nihilism’ mentioned by Ian Bogost in The Atlantic:

Online services are only accelerating the reach and impact of data-intelligence practices that stretch back decades. They have collected your personal data, with and without your permission, from employers, public records, purchases, banking activity, educational history, and hundreds more sources. They have connected it, recombined it, bought it, and sold it. Processed foods look wholesome compared to your processed data, scattered to the winds of a thousand databases. Everything you have done has been recorded, munged, and spat back at you to benefit sellers, advertisers, and the brokers who service them. It has been for a long time, and it’s not going to stop. The age of privacy nihilism is here, and it’s time to face the dark hollow of its pervasive void.
Ian Bogost

The only forces that we have to stop this are collective action, and governmental action. My concern is that we don’t have the digital savvy to do the former, and there’s definitely the lack of will in respect of the latter. Troubling times.

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