To Bharat Mediratta, chief technology officer at Dropbox, the quarantine experience has highlighted a huge gap in the market. “What we have right now is a bunch of different productivity and collaboration tools that are stitched together. So I will do my product design in Figma, and then I will submit the code change on GitHub, I will push the product out live on AWS, and then I will communicate with my team using Gmail and Slack and Zoom,” he says. “We have all that technology now, but we don’t yet have the ‘digital knowledge worker operating system’ to bring it all together.”
WIRED
OK, so this is a sponsored post by Dropbox on the WIRED website, but what it highlights is interesting. For example, Monday.com (which our co-op uses) rebranded itself a few months ago as a ‘Work OS’. There’s definitely a lot of money to be made for whoever manages to build an integrated solution, although I think we’re a long way off something which is flexible enough for every use case.
Today, I don’t define success the way that I did when I was younger. I don’t measure it in copies sold or dollars earned. I measure it in what my days look like and the quality of my creative expression: Do I have time to write? Can I say what I think? Do I direct my schedule or does my schedule direct me? Is my life enjoyable or is it a chore?
Ryan Holiday
Tim Ferriss has this question he asks podcast guests: “If you could have a gigantic billboard anywhere with anything on it what would it say and why?” I feel like the title of this blog post is one of the answers I would give to that question.
We are a small group of volunteers who met as members of the Higher Ed Learning Collective. We were inspired by the initial demand, and the idea of self-study, interracial groups. The initial decision to form this initiative is based on the myriad calls from people of color for white-bodied people to do internal work. To do the work, we are developing a space for all individuals to read, share, discuss, and interrogate perspectives on race, racism, anti-racism, identity in an educational setting. To ensure that the fight continues for justice, we need to participate in our own ongoing reflection of self and biases. We need to examine ourselves, ask questions, and learn to examine our own perspectives. We need to get uncomfortable in asking ourselves tough questions, with an understanding that this is a lifelong, ongoing process of learning.
Ian O’Byrne
This is a fantastic resource for people who, like me, are going on a learning journey at the moment. I’ve found the podcast Seeing White by Scene on Radio particularly enlightening, and at times mind-blowing. Also, the Netflix documentary 13th is excellent, and available on YouTube.
If we put a small amount of time into caring for our gadgets, they can last indefinitely. We’d also be doing the world a favor. By elongating the life of our gadgets, we put more use into the energy, materials and human labor invested in creating the product.
Brian X. Chen (The new York times)
This is a pretty surface-level article that basically suggests people take their smartphone to a repair shop instead of buying a new one. What it doesn’t mention is that aftermarket operating systems such as the Android-based LineageOS can extend the lifetime of smartphones by providing security updates long beyond those provided by vendors.
EncroChat sold customized Android handsets with GPS, camera, and microphone functionality removed. They were loaded with encrypted messaging apps as well as a secure secondary operating system (in addition to Android). The phones also came with a self-destruct feature that wiped the device if you entered a PIN.
The service had customers in 140 countries. While it was billed as a legitimate platform, anonymous sources told Motherboard that it was widely used among criminal groups, including drug trafficking organizations, cartels, and gangs, as well as hitmen and assassins.
EncroChat didn’t become aware that its devices had been breached until May after some users noticed that the wipe function wasn’t working. After trying and failing to restore the features and monitor the malware, EncroChat cut its SIM service and shut down the network, advising customers to dispose of their devices.
Monica Chin (The Verge)
It goes without saying that I don’t want assassins, drug traffickers, and mafia types to be successful in life. However, I’m always a little concerned when there are attacks on encryption, as they’re compromising systems also potentially used by protesters, activists, and those who oppose the status quo.
The findings demonstrate how common it is for dialog in TV shows and other sources to produce false triggers that cause the devices to turn on, sometimes sending nearby sounds to Amazon, Apple, Google, or other manufacturers. In all, researchers uncovered more than 1,000 word sequences—including those from Game of Thrones, Modern Family, House of Cards, and news broadcasts—that incorrectly trigger the devices.
“The devices are intentionally programmed in a somewhat forgiving manner, because they are supposed to be able to understand their humans,” one of the researchers, Dorothea Kolossa, said. “Therefore, they are more likely to start up once too often rather than not at all.”
Dan Goodin (Ars Technica)
As anyone with voice assistant-enabled devices in their home will testify, the number of times they accidentally spin up, or misunderstand what you’re saying can be amusing. But we can and should be wary of what’s being listened to, and why.
The Five Levels of Remote Work — and why you’re probably at Level 2
Effective written communication becomes critical the more companies embrace remote work. With an aversion to ‘jumping on calls’ at a whim, and a preference for asynchronous communication… [most] communications [are] text-based, and so articulate and timely articulation becomes key.
Steve Glaveski (The Startup)
This is from March and pretty clickbait-y, but everyone wants to know how they can improve – especially if didn’t work remotely before the pandemic. My experience is that actually most people are at Level 3 and, of course, I’d say that I and my co-op colleagues are at Level 5 given our experience…
All mammals, including us, breathe in through the same opening that we breathe out. Can you imagine if our digestive system worked the same way? What if the food we put in our mouths, after digestion, came out the same way? It doesn’t bear thinking about! Luckily, for digestion, we have a separate in and out. And that’s what the birds have with their lungs: an in point and an out point. They also have air sacs and hollow spaces in their bones. When they breathe in, half of the good air (with oxygen) goes into these hollow spaces, and the other half goes into their lungs through the rear entrance. When they breathe out, the good air that has been stored in the hollow places now also goes into their lungs through that rear entrance, and the bad air (carbon dioxide and water vapor) is pushed out the front exit. So it doesn’t matter whether birds are breathing in or out: Good air is always going in one direction through their lungs, pushing all the bad air out ahead of it.
Walter Murch (Nautilus)
Incredible. Birds are badass (and also basically dinosaurs).
In the many essays of his life he discovered the importance of the moderate life. In his final essay, “On Experience,” Montaigne reveals that “greatness of soul is not so much pressing upward and forward as knowing how to circumscribe and set oneself in order.” What he finds, quite simply, is the importance of the moderate life. We must then, he writes, “compose our character, not compose books.” There is nothing paradoxical about this because his literary essays helped him better essay his life. The lesson he takes from this trial might be relevant for our own trial: “Our great and glorious masterpiece is to live properly.”
Robert Zaresky (The New York Times)
Every week, Bryan Alexander replies to the weekly Thought Shrapnel newsletter. Last week, he sent this article to both me and Chris Lott (who produces the excellent Notabilia).
I’ve been head-down doing lots of work this week, and then it’s been Bank Holiday weekend, so my reading has been pretty much whatever my social media feeds have thrown up!
There’s broadly three sections here, though: stuff about the way we think, about technology, and about ways of working. Enjoy!
The article with the above embedded video is from five years ago, but someone shared it on my Twitter timeline and it reminded me of something. When I taught my History students about the Industrial Revolution it blew their minds that different parts of the country could be, effectively, on different ‘timezones’ until the dawn of the railways.
It just goes to show how true it is that first we shape our tools, and then they shape us.
“Uncertainty is one of the biggest elements that contributes to our experience of stress,” said Lynn Bufka, the senior director of Practice, Research, and Policy at the American Psychological Association. “Part of what we try to do to function in our society is to have some structure, some predictability. When we have those kinds of things, life feels more manageable, because you don’t have to put the energy into figuring those things out.”
Emily Baron Cadloff (VICE)
A short but useful article on why despite having grand plans, it’s difficult to get anything done in our current situation. We can’t even plan holidays at the moment.
The industrialized world is so full of human faces, like in ads, that we forget that it’s just ink, or pixels on a computer screen. Every time our ancestors saw something that looked like a human face, it probably was one. As a result, we didn’t evolve to distinguish reality from representation. The same perceptual machinery interprets both.
Jim Davies (Nautilus)
A useful reminder that our brain contains several systems, some of which are paleolithic.
The Wright Flier could only go 200 meters, and the Rocket Belt could only fly for 21 seconds. But the Flier was a breakthrough of principle. There was no reason why it couldn’t get much better, very quickly, and Blériot flew across the English Channel just six years later. There was a very clear and obvious path to make it better. Conversely, the Rocket Belt flew for 21 seconds because it used almost a litre of fuel per second – to fly like this for half a hour you’d need almost two tonnes of fuel, and you can’t carry that on your back. There was no roadmap to make it better without changing the laws of physics. We don’t just know that now – we knew it in 1962.
Benedict Evans
A useful post about figuring out whether something will happen or be successful. The question is “what would have to change?”
The case went to court after the woman refused to delete photographs of her grandchildren which she had posted on social media. The mother of the children had asked several times for the pictures to be deleted.
The GDPR does not apply to the “purely personal” or “household” processing of data. However, that exemption did not apply because posting photographs on social media made them available to a wider audience, the ruling said.
“With Facebook, it cannot be ruled out that placed photos may be distributed and may end up in the hands of third parties,” it said.
The woman must remove the photos or pay a fine of €50 (£45) for every day that she fails to comply with the order, up to a maximum fine of €1,000.
BBC News
I think this is entirely reasonable, and I’m hoping we’ll see more of this until people stop thinking they can sharing the personally identifiable information of others whenever and however they like.
– Environment (E) – are the reasons its not happening outside of the control of the people you identified in Step 1? Do they have the resources, the tools, the funding? Do their normal objectives mean that they have to prioritise other things? Does the prevailing organisational culture work against achieving the goals?
– Skills (S) – Are they aware of the tasks they need to do and enabled to do them?
– Knowledge (K) – is the knowledge they need available to them? It could either be information they have to carry around in their heads, or just be available in a place they know about.
– Motivation (Mo) – Do they have the will to carry it out?
The last three (S,K, Mo) work a little bit like the fire triangle from that online fire safety training you probably had to do this year. All three need to be present for new practice to happen and to be sustainable.
Chris Thomson (Jisc)
In this post, Chris Thomson, who I used to work with at Jisc, challenges the notion that training is about getting people to do what you want. Instead, this ESKiMO approach asks why they’re not already doing it.
Within Scrum, estimates have a primary purpose – to figure out how much work the team can accomplish in a given sprint. If I were to grant that Sprints were a good idea (which I obviously don’t believe) then the description of estimates in the official Scrum guide wouldn’t be a problem.
The problem is that estimates in practice are a bastardization of reality. The Scrum guide is vague on the topic so managers take matters into their own hands.
Lane Wagner (Qvault)
I’m a product manager, and I find it incredible that people assume that ‘agile’ is the same as ‘Scrum’. If you’re trying to shoehorn the work you do into a development process then, to my mind, you’re doing it wrong.
As with the example below, it’s all about something that works for your particular context, while bearing in mind the principles of the agile manifesto.
The downside of all those nice methods and tools is that you have to apply them, which can be of course, postponed as well. Thus, the most important step is to integrate your tool or todo list in your daily routine. Whenever you finish a task, or you’re thinking what to do next, the focus should be on your list. For example, I figured out that I always click on one link in my browser favourites (a news website) or an app on my mobile phone (my email app). Sometimes I clicked hundred times a day, even though, knowing that there can’t be any new emails, as I checked one minute ago. Maybe you also developed such a “useless” habit which should be broken or at least used for something good. So I just replaced the app on my mobile and the link in my browser with my Remember The Milk app which shows me the tasks I have to do today. If you have just a paper-based solution it might be more difficult but try to integrate it in your daily routines, and keep it always in reach. After finishing a task, you should tick it in your system, which also forces you to have a look at the task list again.
Wolfgang Gassler
Some useful pointers in this post, especially at the end about developing and refining your own system that depends on your current context.
The focus should be on the insistence of excellence, both from yourself and from those around you. The wisdom from experience. The work ethic. The drive. The dedication. The sacrifice. Jordan hits on all of those. And he even implies that not everyone needed the “tough love” to push them. But that’s glossed over for the more powerful mantra. Still, it doesn’t change the fact that not only are there other ways to tease such greatness out of people — different people require different methods.
M.G. Siegler (500ish)
I like basketball, and my son plays, but I haven’t yet seen the documentary mentioned in this post. The author discusses Michael Jordan stating that “Winning has a price. And leadership has a price.” However, he suggests that this isn’t the only way to get to excellence, and I would agree.