Quoting Stephen Downes in the introduction to his post, Harold Jarche goes on to explain:
Managing in complex adaptive systems means influencing possibilities rather than striving for predictability (good or best practices). Cooperation in our work is needed so that we can continuously develop emergent practices demanded by this complexity. What worked yesterday won’t work today. No one has the definitive answer any more, but we can use the intelligence of our networks to make sense together and see how we can influence desired results. This is cooperation and this is the future, which is already here, albeit unevenly distributed.Harold Jarche, revisiting cooperation
It’s all very well having streamlined workflows, but that’s the way to get automated out of a job.