This is the next step after ‘ghost kitchens’ — a multitude of virtual brands that basically offer the same thing but packaged differently. As the article explains, the step after this is inevitable: companies like Uber Eats cut out the middleman and open their own ghost kitchens and virtual brands.
Proponents of digital brands and ghost kitchens often pitch them as a way for chefs to experiment. When you don’t have to lease new space or hire new staff, it becomes less costly to try something new. At the same time, the availability of data about what works, platforms that algorithmically reward success with more success, and the way people search for generic products all create evolutionary pressure in the same direction. It’s a push-pull we’ve seen play out on other platforms. In theory, people are free to try weird things; in practice, most everyone makes wings.
🧠 I Feel Better Now — “Brain chemistry and childhood trauma go a long way toward explaining a person’s particular struggles with mental health, but you could be forgiven for wondering whether there is also something larger at work here—whether the material arrangement of society itself, in other words, is contributing to a malaise that various authorities nevertheless encourage us to believe is exclusively individual.”
😟 Where loneliness can lead — “Totalitarianism uses isolation to deprive people of human companionship, making action in the world impossible, while destroying the space of solitude. The iron-band of totalitarianism, as Arendt calls it, destroys man’s ability to move, to act, and to think, while turning each individual in his lonely isolation against all others, and himself. The world becomes a wilderness, where neither experience nor thinking are possible.”
🙍 The problem is poverty, however we label it — “If your only choice of an evening is between skipping dinner or going to sleep in the cold before waking up in the cold, then you are not carefully selecting between food poverty and fuel poverty, like some expense-account diner havering over the French reds on a wine list. You are simply impoverished.”
👩💻 Malware found on laptops given out by government — “According to the forum, the Windows laptops contained Gamarue.I, a worm identified by Microsoft in 2012… The malware in question installs spyware which can gather information about browsing habits, as well as harvest personal information such as banking details.”
One of the reasons I’m not active on Twitter any more is the endless, pointless arguments between progressives and traditionalists, between those on the left of politics and those on the right, and between those who think that watching reality TV is an acceptable thing to spend your life doing, and those who don’t.
Interestingly a new report which draws on data from 10,000 people, focus groups, and academic interviews suggests that half of the controversy on Twitter is generated by a small proportion of users:
[The report] states that 12% of voters accounted for 50% of all social-media and Twitter users – and are six times as active on social media as are other sections of the population. The two “tribes” most oriented towards politics, labelled “progressive activists” and “backbone Conservatives”, were least likely to agree with the need for compromise. However, two-thirds of respondents who identify with either the centre, centre-left or centre-right strongly prefer compromise over conflict, by a margin of three to one.
Interestingly, the report also shows difference between the US and UK, but also to attitudes before and after the pandemic started:
The research also suggested that the Covid-19 crisis had prompted an outburst of social solidarity. In February, 70% of voters agreed that “it’s everyone for themselves”, with 30% agreeing that “we look after each other”. By September, the proportion who opted for “we look after each other” had increased to 54%.
More than half (57%) reported an increased awareness of the living conditions of others, 77% feel that the pandemic has reminded us of our common humanity, and 62% feel they have the ability to change things around them – an increase of 15 points since February.
As I keep on saying, those who believe in unfettered capitalism have to perpetuate a false narrative of competition in all things to justify their position. We have more things in common than differences, and I truly believe the collaboration is our default operating system.
Adrian Daub, a professor of literature, takes issue with the tech sector’s focus on disruption:
Most of the discourse around disruption clearly draws on the idea of creative destruction, but it shifts it in important respects. It doesn’t seem to suggest that ever-intensifying creative destruction will eventually lead to a new stability – that hyper-capitalism almost inevitably pushes us toward something beyond capitalism. Instead, disruption seems to suggest that the instability that comes with capitalism is all there is and can be – we might as well strap in for the ride. Ultimately, then, disruption is newness for people who are scared of genuine newness. Revolution for people who don’t stand to gain anything by revolution.
Indeed, there is an odd tension in the concept of disruption: it suggests a thorough disrespect towards whatever existed previously, but in truth it often seeks to simply rearrange whatever exists. Disruption is possessed of a deep fealty to whatever is already given. It seeks to make it more efficient, more exciting, more something, but it never ever wants to dispense altogether with what’s out there. This is why its gestures are always radical, but its effects never really upset the apple cart: Uber claims to have “revolutionised” the experience of hailing a cab, but really that experience has largely stayed the same. What it managed to get rid of were steady jobs, unions and anyone other than Uber making money on the whole enterprise.
There are major issues of transparency and authenticity here because the beliefs and opinions don’t actually belong to the digital models, they belong to the models’ creators. And if the creators can’t actually identify with the experiences and groups that these models claim to belong to (i.e., person of color, LGBTQ, etc.), then do they have the right to actually speak on those issues? Or is this a new form of robot cultural appropriation, one in which digital creators are dressing up in experiences that aren’t theirs?
Sinead Bovell (Vogue)
This is an incredible article that looks at machine learning and AI through the lens of an industry I hadn’t thought of as being on the brink of being massively disrupted by technology.
It is strange that “cancel culture” has become a project of the left, which spent the 20th century fighting against capricious firings of “troublesome” employees. A lack of due process does not become a moral good just because you sometimes agree with its targets. We all, I hope, want to see sexism, racism, and other forms of discrimination decrease. But we should be aware of the economic incentives here, particularly given the speed of social media, which can send a video viral, and see onlookers demand a response, before the basic facts have been established. Afraid of the reputational damage that can be incurred in minutes, companies are behaving in ways that range from thoughtless and uncaring to sadistic.
If you care about progressive causes, then woke capitalism is not your friend. It is actively impeding the cause, siphoning off energy, and deluding us into thinking that change is happening faster and deeper than it really is. When people talk about the “excesses of the left”—a phenomenon that blights the electoral prospects of progressive parties by alienating swing voters—in many cases they’re talking about the jumpy overreactions of corporations that aren’t left-wing at all.
Helen Lewis (The Atlantic)
Cancel culture is problematic, and mainly because of the unequal power structures involved. This is an important read. See also this article by Albert Wenger which has some suggestions towards the end in this regard.
The goal of productivity is to get the things you have to get done finished so you can spend more time on the things you want to do. Don’t fall into the busy trap, where you judge your self-worth by how productive you are or how much you’ve contributed to your company or manager. We’re all just trying to keep our heads above water. I hope these tips will help you do the same.
Alan Henry (WIRED)
As I wrote yesterday on my personal blog, I have a bit of an issue with perfectionism. So this reminder, along with the other great advice in the article, was a timely reminder.
If you treat somebody with disdain, of course, you give that person a psychological incentive to diminish your opinion and to want you to be less powerful. Inversely, if you demonstrate understanding and appreciation of someone’s contribution, you create a psychological incentive in the individual to give greater weight to your opinion. And that person will want to strengthen the weight of your opinion in the eyes of others. Appreciation and gratitude breed appreciation and gratitude.
Bruce Tulgan (Fast Company)
Creating a productive, psychologically safe, and emotionally intelligent environment means thanking people for the work they do. That means for their day-to-day activities, not just when they put in a herculean effort. A paycheck is not thanks enough for the work we do and the value we provide.
More interesting still is that nostalgia can bring to mind time-periods we didn’t directly experience. In the film Midnight in Paris (2011), Gil is overwhelmed by nostalgic thoughts about 1920s Paris – which he, a modern-day screenwriter, hasn’t experienced – yet his feelings are nothing short of nostalgic. Indeed, feeling nostalgic for a time one didn’t actually live through appears to be a common phenomenon if all the chatrooms, Facebook pages and websites dedicated to it are anything to go by. In fact, a new word has been coined to capture this precise variant of nostalgia – anemoia, defined by the Urban Dictionary and the Dictionary of Obscure Sorrows as ‘nostalgia for a time you’ve never known’.
How can we make sense of the fact that people feel nostalgia not only for past experiences but also for generic time periods? My suggestion, inspired by recent evidence from cognitive psychology and neuroscience, is that the variety of nostalgia’s objects is explained by the fact that its cognitive component is not an autobiographical memory, but a mental simulation – an imagination, if you will – of which episodic recollections are a sub-class.
Nigel Warburton (Aeon)
In the UK at least, shows like Downton Abbey and Call The Midwife are popular. My view of this is that, as this article would seem to support, it’s a kind of nostalgia for a time that was imagined to be better.
There’s a sinister side to this, as well. This kind of nostalgia seems to be particularly prevalent among more conservative-leaning (white) people harking back to a time of greater divisions in society along race and class lines. I think it’s rather disturbing.
Quiet Parks International (QPI) is a nonprofit working to establish certification for quiet parks to raise awareness of and preserve quiet places. The fledgling organization—whose members include audio engineers, scientists, environmentalists, and musicians—has identified at least 262 sites worldwide, including 30 in the US, that it believes are quiet or could become so with management changes….
QPI has no regulatory authority, but like the International Dark Sky Association’s Dark Sky Parks initiative, the nonprofit believes its certification—granted only after a detailed, three-day sound analysis—can encourage public support of preservation efforts and provide guidelines for protection. “The places that are quiet today … are basically leftovers—places that are out of the way,” Quiet Parks cofounder Gordon Hempton says.
Jenny Morber (WIRED)
I live in a part of the world close to both a designated Dark Sky Park and mountains into which I can escape. Light and noise pollution threaten both of them, so I’m glad to hear of these efforts.
About 60 artifacts have been radiocarbon dated, showing the Lendbreen pass was widely used from at least A.D. 300. “It probably served as both an artery for long-distance travel and for local travel between permanent farms in the valleys to summer farms higher in the mountains, where livestock grazed for part of the year,” says University of Cambridge archaeologist James Barrett, a co-author of the research.
Tom Metcalfe (Scientific American)
I love it when the scientific and history communities come together to find out new things about our past. Especially about the Vikings, who were straight-up amazing.
Confidential documents seen by Palatinate show that the University is planning “a radical restructure” of the Durham curriculum in order to permanently put online resources at the core of its educational offer, in response to the Covid-19 crisis and other ongoing changes in both national and international Higher Education.
The proposals seek to “invert Durham’s traditional educational model”, which revolves around residential study, replacing it with one that puts “online resources at the core enabling us to provide education at a distance.”
Jack Taylor & Tom Mitchell (Palatinate)
I’m paying attention to this as Durham University is one of my alma maters* but I think this is going to be a common story across a lot of UK institutions. They’ve relied for too long on the inflated fees brought in by overseas students and now, in the wake of the pandemic, need to rapidly find a different approach.
*I have a teaching qualification and two postgraduate degrees from Durham, despite a snooty professor telling me when I was 17 years old that I’d never get in to the institution 😅
Liu grew up a true believer in “meritocracy” and its corollaries: that success implies worth, and thus failure is a moral judgment about the intellect, commitment and value of the failed.
Her tale — starting in her girlhood bedroom and stretching all the way to protests outside of tech giants in San Francisco — traces a journey of maturity and discovery, as Liu confronts the mounting evidence that her life’s philosophy is little more than the self-serving rhetoric of rich people defending their privilege, the chasm between her lived experience and her guiding philosophy widens until she can no longer straddle it.
Cory Doctorow (Boing Boing)
This book is next on my non-fiction reading list. If your library is closed and doesn’t have an online service, try this.
You want workers to post work as it’s underway—even when it’s rough, incomplete, imperfect. That requires a different mindset, though one that’s increasingly common in asynchronous companies. In traditional companies, people often hesitate to circulate projects or proposals that aren’t polished, pretty, and bullet-proofed. It’s a natural reflex, especially when people are disconnected from each other and don’t communicate casually. But it can lead to long delays, especially on projects in which each participant’s progress depends on the progress and feedback of others. Location-independent companies need a culture in which people recognize that a work-in-progress is likely to have gaps and flaws and don’t criticize each other for them. This is an issue of norms, not tools.
Edmund L. Andrews-Stanford (Futurity)
I discovered this via Stephen Downes, who highlights the fifth point in this article (‘single source of truth’). I’ve actually highlighted the sixth one (‘breaking down the barriers to sharing work’) as I’ve also seen that as an important thing to check for when hiring.
The level of interest in the coronavirus pandemic – and the fear and uncertainty that comes with it – has caused tired, fringe conspiracy theories to be pulled into the mainstream. From obscure YouTube channels and Facebook pages, to national news headlines, baseless claims that 5G causes or exacerbates coronavirus are now having real-world consequences. People are burning down 5G masts in protest. Government ministers and public health experts are now being forced to confront this dangerous balderdash head-on, giving further oxygen and airtime to views that, were it not for the major technology platforms, would remain on the fringe of the fringe. “Like anti-vax content, this messaging is spreading via platforms which have been designed explicitly to help propagate the content which people find most compelling; most irresistible to click on,” says Smith from Demos.
James temperton (wired)
The disinformation and plain bonkers-ness around this ‘theory’ of linking 5G and the coronavirus is a particularly difficult thing to deal with. I’ve avoided talking about it on social media as well as here on Thought Shrapnel, but I’m sharing this as it’s a great overview of how these things spread — and who’s fanning the flames.
The COVID-19 pandemic is an unprecedented moment in the history of social structures such as education. After all of the time spent creating emergency plans and three- or five-year road maps that include fail safe options, we find ourselves in the actual emergency. Yet not even a month into global orders of shelter in place, there are many education narratives attempting to frame the pandemic as an opportunity. Extreme situations can certainly create space for extraordinary opportunities, but that viewpoint is severely limited considering this moment in time. Perhaps if the move to distance/online/remote education had happened in a vacuum that did not involve a global pandemic, millions sick, tens of thousands dead, tens of millions unemployed, hundreds of millions hungry, billions anxious and uncertain of society’s next step…perhaps then this would be that opportunity moment. Instead, we have a global emergency where the stress is felt everywhere but it certainly is not evenly distributed, so learning/aligning/deploying/assessing new technology for the classroom is not universally feasible. You can’t teach someone to swim while they’re drowning.
Rolin Moe is a thoughtful commentator on educational technology. This post was obviously written quickly (note the typo in the URL when you click through, as well as some slightly awkward language) and I’m not a fan of the title Moe has settled on. That being said, the point about this not being an ‘opportunity’ for edtech is a good one.
Produced in March, the memo explained how an NHS app could work, using Bluetooth LE, a standard feature that runs constantly and automatically on all mobile devices, to take “soundings” from other nearby phones through the day. People who have been in sustained proximity with someone who may have Covid-19 could then be warned and advised to self–isolate, without revealing the identity of the infected individual.
However, the memo stated that “more controversially” the app could use device IDs, which are unique to all smartphones, “to enable de-anonymisation if ministers judge that to be proportionate at some stage”. It did not say why ministers might want to identify app users, or under what circumstances doing so would be proportionate.
It’s hard to think of a job title more pandemic-proof than “superstar live streamer.” While the coronavirus has upended the working lives of hundreds of millions of people, Dr. Lupo, as he’s known to acolytes, has a basically unaltered routine. He has the same seven-second commute down a flight of stairs. He sits in the same seat, before the same configuration of lights, cameras and monitors. He keeps the same marathon hours, starting every morning at 8.
Social distancing? He’s been doing that since he went pro, three years ago.
For 11 hours a day, six days a week, he sits alone, hunting and being hunted on games like Call of Duty and Fortnite. With offline spectator sports canceled, he and other well-known gamers currently offer one of the only live contests that meet the standards of the Centers for Disease Control and Prevention.
David Segal (The New York Times)
It’s hard to argue with my son these days when he says he wants to be a ‘pro gamer’.
(a quick tip for those who want to avoid ‘free registration’ and some paywalls — use a service like Pocket to save the article and read it there)
To be clear, socialism may be a better way to go, as evidenced by the study showing 4 of the 5 happiest nations are socialist democracies. However, unless we’re going to provide universal healthcare and universal pre-K, let’s not embrace The Hunger Games for the working class on the way up, and the Hallmark Channel for the shareholder class on the way down. The current administration, the wealthy, and the media have embraced policies that bless the caching of power and wealth, creating a nation of brittle companies and government agencies.
A somewhat rambling post, but which explains the difference between a form of capitalism that (theoretically) allows everyone to flourish, and crony capitalism, which doesn’t.
Mental health, imagination, and post-pandemic futures
I guess, given that this is the third straight week I’ve written on the subject, that this could be considered a blogchain on post-pandemic reality. I’m fine with that, and although there’s no need to read the previous two posts, you might want to do so for background:
In this post I want to talk about the effect of this period of lockdown on our collective mental health and ability to imagine the future.
The caveat is that I don’t inhabit anyone else’s brain than my own, and therefore am extrapolating from one specific example. I’m told that in statistics that’s not recommended.
There are five very broad categories of people during this lockdown. You can imagine it as a spectrum, as there are those who are:
Working from home, and have done for a while
Working from home, and are new to it
Working at their usual place of work
Not working because they are unemployed
Not working because they are ill/retired
It’s fair to say that the lockdown affects these groups in different ways. However, I think that they share quite a lot in common.
For people in all five groups, whatever their current status, they had plans for the future. Let’s look at those out of work first: if you’re ill, your plan is probably to get better; if you’re retired you may have plans to visit the grandkids; or if you’re unemployed the chances are you’re looking forward to getting a job.
If you’re employed, no matter where you work, then you’re looking forward to any number of things: that promotion, the conference you’re attending in a few months’ time; or even just finishing the project you’re working on.
Instead, you’re stuck at home. And as Christine Grové points out in this article about the longer-term effects of the coronavirus on education, that can have mental health implications — what some term a ‘social recession’:
A social recession can have profound physical, economic and psychological effects. Though we are in uncharted territory, data suggests that quarantine can seriously affect people’s mental health, leading to anger, confusion and post-traumatic stress symptoms. As this pandemic continues, the continuous provision of mental health information is critical. Honest and fast communication about how to reduce isolation and increase connection while physically distancing is essential. Health messages need to also include specific ways to look after your mental health. As governments and health regulatory bodies respond to the impacts of the pandemic, an interdisciplinary expert task force on the short- and long-term mental health effects is urgently needed to address the potential risks and repercussions for children, youth, adults, parents, families and the community.
Thankfully, thanks to an unprecedented government intervention it seems most people in the UK don’t need to worry about being out on the streets. They’re covered in some way. Meanwhile, the Spanish government is apparently planning to roll out basic income, not temporarily, but in a way “that stays forever, that becomes a structural instrument, a permanent instrument”.
We’re all familiar with Maslow’s hierarchy of needs as represented as a pyramid, but these days it tends to be represented in sociological research in a more dynamic way, with overlapping needs that can take precedence at any given time.
I guess what I’m trying to say is that it’s great that most people in developed countries are going to be able to have their safety needs met throughout this crisis. What’s not certain is that psychological needs will be met, never mind those around belonging, esteem, and self-actualization.
That’s because the short version of the problem with the world pre-pandemic is ‘capitalism’ but the slightly longer and more accurate version is ‘neoliberal capitalism’. That modifier is an important one.
Writing in The Financial Times, author Arundhati Roy writes about India’s response to the coronavirus. She explains how it could be a great leveller:
Whatever it is, coronavirus has made the mighty kneel and brought the world to a halt like nothing else could. Our minds are still racing back and forth, longing for a return to “normality”, trying to stitch our future to our past and refusing to acknowledge the rupture. But the rupture exists. And in the midst of this terrible despair, it offers us a chance to rethink the doomsday machine we have built for ourselves. Nothing could be worse than a return to normality.
Arundhati Roy (The Financial Times)
Normality for too many people in this world is predicated on a logic that enriches a very small number of people while hollowing-out the world for the 99%. This is done through markets and competition being introduced to every area of life, so that ‘success’ or ‘failure’ in life is reduced to an individual’s responsibility.
Under such conditions, neoliberal societies are geared towards short-termism, as evidenced by our woeful response to the dangers of climate change. As Dark Matter Labs put it:
Our underlying structural capacities and incentives are deeply coded to advance short-term thinking and decision-making. This fundamental societal deficit in future-oriented thinking, permeates our psychological, cultural, technological, legal, financial and political infrastructures—amplifying a bias towards the present—resulting in short-sighted and vulnerable subjects, short-term financial investments, waste economies and a growing political fracture between intergenerational relations.
Dark Matter Labs
This is an unprecedented opportunity for societies to change track and to get off the neoliberal rails. One way of doing that is to use tools to think about the potential impact of the changes we’re experiencing. Only then can we think about potential solutions that benefit the many instead of the few.
He gives the example of the majority of people in ‘professional’ occupations now working from home. What are the first, second, and third level impacts? What kind of impacts are they?
Some of these are positive impacts, some negative, and some neutral. Some have individual effects, some are felt at the organisational or societal level. Either way, now is probably a good time to be thinking about a new venture that will both help people and be profitable in the post-pandemic landscape.
One thing we’ve taken for granted over the last couple of decades is that everything is manufactured in China. However, Matt Webb has been reading the runes and thinking about this:
The hegemony of manufacturing in China is assumed. But my feeling is that the threshold between centralised and local is a fine line, and it’s closer than it looks.
I was reading recently about loo paper, because of course I was. Apparently it’s always made close to the place of sale because it’s cheap and not very dense and so disproportionately expensive to ship. So where else are these fine lines, and how quickly could we tip over them?
We no longer live in a world where there are defined groups of people that neatly fit previous pre-conceived media groups. I can remember reading about DINKYs (Dual Income No Kids Yet) back when I was doing Media Studies as a GCSE student. The world has moved on.
But now we’ve got micro-targeted advertising and e-commerce. It’s absurd to stock physical stores with items that probably won’t be bought, just to make a particular size and colour available. And there’s no ABC1 sociodemographic group now, people form their own communities. You can launch a micro-brand on Instagram in an instant (and either keep it niche or scale it to billions). Where’s the requirement for mass anything? The logic collapses.
So maybe the logic supporting centralised supply chains has collapsed too.
There’s many people coming together to think through the implications of the coronavirus and what a post-pandemic landscape could (or should) look like for them and their sector. One I found particularly illuminating was on Subpixel Space, where Toby Shorin had a chat with his friends and shared the result.
I don’t agree with all of the predictions, but a few really jumped out at me. For example:
Media and content brands with membership models will likely do very well, as will games, both indie and platforms like Roblox. We’ll see more brands which do not hold any assets whatsoever, but are simply groupings of individuals giving themselves a name and a presence.
Toby Shorin, Drew Austin, Kara Kittel, Kei Kreutler, Edouard Urcades
I think this is already happening. For example, a few educators banded together to create the (now quite slick-looking) Higher Ed Learning Collective. This started with one guy sitting on his couch creating a Facebook group.
Given all of the digital tools at our disposal, there’s no reason for people to wait in order to experiment, or even to gain financing for their idea. In fact, getting people in on the ground floor is a great way of sharing ownership of the project.
Building brands around shared ownership with customers will probably be increasingly important. Expect to see more crowdfunding, patronage, community, and membership-based go-to-market strategies which make ownership an explicit part of the brand experience. Several crypto-adjacent teams are exploring this territory already.
Toby Shorin, Drew Austin, Kara Kittel, Kei Kreutler, Edouard Urcades
We’ve spent the last decade living most of our social lives online out in the open. That’s becoming less and less tenable now that pretty much everyone is online. We’re collectively looking for smaller spaces to share ideas with people who will read us in the right way.
There will need to be new types of interface and digital social environment to support the continued proliferation of lifestyles. We’ll probably see a flourishing of new, social micro-networks. They will not be for everyone. They will be private in nature, and will support between 20 and 1000 people.
Toby Shorin, Drew Austin, Kara Kittel, Kei Kreutler, Edouard Urcades
Although life may feel a bit boring and repetitive right now, we’re in a period of time where the scale is about to tip. The thing is, we’re not just not sure which way.
Although it’s difficult, especially when we’re feeling anxious, or lonely, or uncertain, now is the time to band together with like-minded people and to create the future we want to inhabit. Let’s be the change we want to see in the world.
We are, I would suggest, in a period of collective shock due to the pandemic. Of course, some people are better at dealing with these kinds of things than others. I’m not medically trained, but I’m pretty sure some of this comes down to genetics; it’s probably something to do with the production of cortisol.
It might a little simplistic to separate people into those who are good in a crisis and those who aren’t. It’s got to be more complex than that. What if some people, despite their genetic predisposition, have performed some deliberate practice in terms of how they react to events and other things around them?
I often say to my kids that it’s not your actions that mark you out as a person, but your reactions. After all, anyone can put on a ‘mask’ and affect an air of nonchalance and sophistication. But that mask can slip in a crisis. To mix metaphors, people lose control when they reach the end of their tether, and are at their most emotionally vulnerable and unguarded when things go wrong. This is when we see their true colours.
A few years ago, when I joined Moodle, I flew to Australia and we did some management bonding stuff and exercises. One of them was about the way that you operate in normal circumstances, and the way that you operate under pressure. Like most people, I tended to get more authoritarian in a crisis.
What we’re seeing in this crisis, I think, are people’s true colours. The things they’re talking about the most and wanting to protect are the equivalent of them item they’d pull from a burning building. What do they want to protect from the coronavirus? Is it the economy? Is it their family? Is it freedom of speech?
It’s an interesting suggestion for a thought experiment. Before we go any further, though, I want to preface this by saying these are the ramblings of an incoherent fool. Don’t make any investment decisions, buy any new clothes, or sever any relationships based on what I’ve got to say. After all, at this point, I’m mostly for rhetorical effect.
The first and obvious thing that I think will happen as a result of the pandemic is that people will get sick and some will die. Pretty much everyone on earth will either lose someone close to them or know someone who has. Death, as it has done for much of human history, will stalk us, and be something we are forced to both confront and talk about.
This may not seem like a very cheerful and hopeful place to start, but, actually, not being afraid to die seems to be the first step in living a fulfilling life. As I’ve said before, quoting it is the child within us that trembles before death. Coming to terms with that fact that you and the people you love are going to die at some point is just accepting the obvious.
If we don’t act like we’re going to live forever, if we confront our mortal condition, then it forces us to make some choices, both individually and as a society. How do we care for people who are sick and dying? How should we support those who are out of work? What kind of education do we want for our kids?
I forsee a lot of basic questions being re-asked and many assumptions re-evaluated in the light of the pandemic. Individually, in communities, and as societies, we’ll look back and wonder why it was that companies making billions of dollars when everything was fine were all of a sudden unable to meet their financial obligations when things weren’t going so well. We’ll realise that, at root, the neoliberalist form of capitalism we’ve been drinking like kool-aid actually takes from the many and gives to the few.
Before the pandemic, we had dead metaphors for both socialism and “pulling together in times of adversity”. Socialism has been unfairly caricatured as, and equated with, the totalitarian communist experiment in Russia. Meanwhile, neoliberals have done a great job at equating adversity with austerity, invoking memories of life during WWII. Keep Calm and Carry On.
This is why, in the aftermath of the 2008 financial crash, despite the giant strides and inroads into our collective consciousness, made by the Occupy movement, it ultimately failed. When it came down to brass tacks, we were frightened that destroying our current version of capitalism would mean we’d be left with totalitarian communism: queuing for food, spying on your neighbours, and suchlike.
So instead we invoked the only “pulling together in times of adversity” meme we knew: austerity. Unfortunately, that played straight into the hands of those who were happy to hollow out civic society for financial gain.
Post-pandemic, as we’re rebuilding society, I think that not only will there be fewer old people (grim, but true) but the overall shock will move the Overton Window further to left than it has been previously. Those who remain are likely to be much more receptive to the kind of socialism that would make things like Universal Basic Income and radically decarbonising the planet into a reality.
Making predictions about politics is a lot easier than making predictions about technology. That’s for a number of reasons, including how quickly the latter moves compared to the former, and also because of the compound effect that different technologies can have on society.
For example, look at the huge changes in the last decade around smartphones now being something that people spend several hours using each day. A decade ago we were concerned about people’s access to any form of internet-enabled device. Now, we just assume that everyone’s gone one which they can use to connect during the pandemic.
What concerns me is that the past decade has seen not only the hollowing-out of civic society in western democracies, but also our capitulation to venture capital-backed apps that make our lives easier. The reason? They’re all centralised.
I’m certainly not denying that some of this is going to make our life much easier short-term. Being on lockdown and still being able to have Amazon deliver almost anything to me is incredible. As is streaming all of the things via Netflix, etc. But, ultimately, caring doesn’t scale, and scaling doesn’t care.
Right now, we relying on centralised technologies. Everywhere I look, people are using a apps, tools, and platforms that could go down at any time. Remember the Twitter fail whale?
What happens when that scenario happens with Zoom? Or Microsoft Teams? Or Slack, or any kind of service that relies on the one organisation having their shit together for an extended period of time during a pandemic?
I think we’re going to see outages or other degradations in service. I’m hoping that this will encourage people to experiment with other, decentralised platforms, rather than leap from the frying pan of one failed centralised service into the fire another.
In terms of education, I don’t think it’s that difficult to predict what comes next. While I could be spectacularly wrong, the longer kids are kept at home and away from school, the more online teaching and learning has to become something mainstream.
Then, when it’s time to go back to school, some kids won’t. They and their parents will realise that they don’t need to, or that they are happier, or have learned more staying at home. Not all, by any means, but a significant majority. And because everyone has been in the same boat, parents will have peer support in doing so.
The longer the pandemic lockdown goes on, the more educational institutions will have to think about the logistics and feasibility of online testing. I’d like to think that competency-based learning and stackable digital credentials like Open Badges will become the norm.
Further out, as young people affected by the pandemic lockdown enter the job market, I’d hope that they would reject the traditional CV or resume as something that represents their experiences. Instead, although it’s more time-consuming to look at, I’d hope for portfolio-based approaches (with verified digital credentials) to become standard.
Education isn’t just about, or even mainly about, getting a job. So what about the impact of the pandemic on learners? On teachers? Well, if I’m being optimistic and hopeful, I’d say that it shows that things can be done differently at scale.
In the same way that climate change-causing emissions dropped dramatically in China and other countries during the enforced coronavirus lockdown, so we can get rid of the things we know are harmful in education.
High-stakes testing? We don’t need it. Kids being taught in classes of 30+ by a low-paid teacher? Get over it. Segregation between rich and poor through private education? Reject it.
All of this depends on how we respond to the ‘shock and awe’ of both the pandemic and its response. We’re living during a crisis when it’s almost certainly necessary to bring in the kind of authoritarian measures we’d reject at any other time. While we need to move quickly, we still need to subject legislation and new social norms to some kind of scrutiny.
This period in history provides us with a huge opportunity. When I was a History teacher, one of my favourite things to teach kids was about revolutions; about times when people took things into their own hands. There’s the obvious examples, for sure, like 1789 and the French Revolution.
But perhaps my absolute favourite was for them to discover what happened after the Black Death ravaged Europe in particular in the 14th century. Unable to find enough workers to work their land, lords had to pay peasants several times what they could have previously expected. In fact, it led to the end of the entire feudal system.
We have the power to achieve something similar here. Except instead of serfdom, the thing we can escape from his neoliberal capitalism, the idea that the poor should suffer for the enrichment of the elite. We can and should structure our society so that never happens again.
In other words, never waste a crisis. What are you doing to help the revolution? Remember, when it comes down to it, power is always taken, never freely given.
My writing epiphany — which arrived decades into my writing career — was that even though there were days when the writing felt unbearably awful, and some when it felt like I was mainlining some kind of powdered genius and sweating it out through my fingertips, there was no relation between the way I felt about the words I was writing and their objective quality, assessed in the cold light of day at a safe distance from the day I wrote them. The biggest predictor of how I felt about my writing was how I felt about me. If I was stressed, underslept, insecure, sad, hungry or hungover, my writing felt terrible. If I was brimming over with joy, the writing felt brilliant.
Cory Doctorow (CBC)
Such great advice in here from the prolific Cory Doctorow. Not only is he a great writer, he’s a great speaker, too. I think both come from practice and clarity of thought.
This is a site that specialises in important and interesting news that is updated regularly, but not on an hour-by-hour (or even daily) basis. A wonderful antidote to staring at your social media feed for updates!
There’s actually a mountain of compelling evidence that the single most important ingredient for healthy, high-performing teams is simple: it’s trust. When Google famously crunched the data on hundreds of high-performing teams, they were surprised to find that one variable mattered more than any other: “emotional safety.” Also known as: “psychological security.” Also known as: trust.
I used to work with Matt at Mozilla, and he’s a pretty great person to work alongside. He’s got a book coming out this year, and Laura (another former Mozilla colleague, but also a current co-op colleague!) drew my attention to this.
I Illustrated National Parks In America Based On Their Worst Review And I Hope They Will Make You Laugh (16 Pics)
I’m an illustrator and I have always had a personal goal to draw all 62 US National Parks, but I wanted to find a unique twist for the project. When I found that there are one-star reviews for every single park, the idea for Subpar Parks was born. For each park, I hand-letter a line from the one-star reviews alongside my illustration of each park as my way of putting a fun and beautiful twist on the negativity.
Amber Share (Bored Panda)
I love this, especially as the illustrations are so beautiful and the comments so banal.
We know, for instance, that smartphone use is associated with depression in teens. Smartphone use certainly could be the culprit, but it’s also possible the story is more complicated; perhaps the causal relationship works the other way around, and depression drives teenagers to spend more time on their devices. Or, perhaps other details about their life—say, their family background or level of physical activity—affect both their mental health and their screen time. In short: Human behavior is messy, and measuring that behavior is even messier.
Jane C. Hu (Slate)
This, via Ian O’Byrne, is a useful read for anyone who deals with kids, especially teenagers.
For months, writers have been showering us with multiple, ongoing series of articles, all focused on different dimensions of open organizational theory and practice. That’s led to to a real embarrassment of riches—so many great pieces, so little time to catch them all.
So let’s take moment to reflect. If you missed one (or several) now’s your chance to catch up.
Bryan Behrenshausen (Opensource.com)
I’ve already shared some of the articles in this roundup, but I encourage you to check out the rest, and subscribe to opensource.com. It’s a great source of information and guidance.
Capitalism has always transformed people into latent resources, whether as labor to exploit for making products or as consumers to devour those products. But now, online services make ordinary people enact both roles: Twitter or Instagram followers for conversion into scrap income for an influencer side hustle; Facebook likes transformed into News Feed-delivery refinements; Tinder swipes that avoid the nuisance of the casual encounters that previously fueled urban delight. Every profile pic becomes a passerby—no need for an encounter, even.
Ian Bogost (The Atlantic)
An amazing piece of writing, in which Ian Bogost not only surveys previous experiences with ‘strangers’ but applies it to the internet. As he points out, there is a huge convenience factor in not knowing who made your sandwich. I’ve pointed out before that capitalism is all about scale, and at the end of the day, caring doesn’t scale, and scaling doesn’t care.
We desire quality moments and to make quality memories. It’s tempting to think that we can create quality time just by designating it so, such as via a vacation. That generally ends up backfiring due to our raised expectations being let down by reality. If we expect that our vacation is going to be perfect, any single mistake ruins the experience
In contrast, you are likely to get a positive surprise when you have low expectations, which is likely the case during a “normal day”. It’s hard to match perfection, and easy to beat normal. Because of this, it’s more likely quality moments come out of chance
If you can’t engineer quality time, and it’s more a matter of random events, it follows that you want to increase how often such events happen. You can’t increase the probability, but you can increase the duration for such events to occur. Put another way, you want to increase quantity of time, and not engineer quality time.
Leon Lin (Avoid boring people)
There’s a lot of other interesting-but-irrelevant things in this newsletter, so scroll to the bottom for the juicy bit. I’ve quoted the most pertinent point, which I definitely agree with. There’s wisdom in Gramsci’s quotation about having “pessimism of the intellect, optimism of the will”.
The prodigal tech bro doesn’t want structural change. He is reassurance, not revolution. He’s invested in the status quo, if we can only restore the founders’ purity of intent. Sure, we got some things wrong, he says, but that’s because we were over-optimistic / moved too fast / have a growth mindset. Just put the engineers back in charge / refocus on the original mission / get marketing out of the c-suite. Government “needs to step up”, but just enough to level the playing field / tweak the incentives. Because the prodigal techbro is a moderate, centrist, regular guy. Dammit, he’s a Democrat. Those others who said years ago what he’s telling you right now? They’re troublemakers, disgruntled outsiders obsessed with scandal and grievance. He gets why you ignored them. Hey, he did, too. He knows you want to fix this stuff. But it’s complicated. It needs nuance. He knows you’ll listen to him. Dude, he’s just like you…
Maria Farrell (The Conversationalist)
Now that we’re experiencing something of a ‘techlash’ it’s unsurprising that those who created surveillance capitalism have had a ‘road to Damascus’ experience. That doesn’t mean, as Maria Farrell points out, that we should all of a sudden consider them to be moral authorities.