Thought Shrapnel

This is an interesting article from UC Berkley’s Greater Good Magazine based on journalist Jennifer Moss' new book The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It. It not only talks about organisational factors, but personality types as well.

1. Workload. Overwork is a main cause of burnout. Working too many hours is responsible for the deaths of millions of people every year, likely because overwork makes people suffer weight loss, body pain, exhaustion, high levels of cortisol, sleep loss, and more.

2. Perceived lack of control. Studies show that autonomy at work is important for well-being, and being micromanaged is particularly de-motivating to employees. Yet many employers fall back on watching their employees’ every move, controlling their work schedule, or punishing them for missteps.

3. Lack of reward or recognition. Paying someone what they are worth is an important way to reward them for their work. But so is communicating to people that their efforts matter.

4. Poor relationships. Having a sense of belonging is necessary for mental health and well-being. This is true at work as much as it is in life. When people feel part of a community, they are more likely to thrive. As a Gallup poll found, having social connections at work is important. “Employees who have best friends at work identify significantly higher levels of healthy stress management, even though they experience the same levels of stress,” the authors write.

5. Lack of fairness. Unfair treatment includes “bias, favoritism, mistreatment by a coworker or supervisor, and unfair compensation and/or corporate policies,” writes Moss. When people are being treated unjustly, they are likely to burn out and need more sick time.

6. Values mismatch. “Hiring someone whose values and goals do not align with the values and goals of the organization’s culture may result in lower job satisfaction and negatively impact mental health,” writes Moss. It’s likely that someone who doesn’t share in the organization’s mission will be unhappy and unproductive, too.

I can’t quite understand why people still use Facebook’s services, other than vendor lock-in?

The tool I created, a browser extension called Unfollow Everything, allowed users to delete their News Feed by unfollowing their friends, groups, and pages. The News Feed, as users of Facebook know, is that never-ending page that greets you when you log in. It’s the central hub of Facebook. It’s also a major source of revenue. As a Facebook whistleblower observed on 60 Minutes on Sunday, time spent on the platform translates to ads viewed and clicked on, which in turn translates to billions of dollars for Facebook. The News Feed is the thing that keeps people glued to the platform for hours on end, often on a daily basis; without it, time spent on the network would drop considerably.

[…]

Facebook’s behavior isn’t just anti-competitive; it’s anti-consumer. We are being locked into platforms by virtue of their undeniable usefulness, and then prevented from making legitimate choices over how we use them—not just through the squashing of tools like Unfollow Everything, but through the highly manipulative designs and features platforms adopt in the first place. The loser here is the user, and the cost is counted in billions of wasted hours spent on Facebook.

It’s really problematic that most people get their news via algorithmic news feeds.

On August 3, 2018, Facebook went down for 45 minutes. That’s a little baby outage compared to the one this week, when, on October 4, Facebook, Instagram, and WhatsApp were down for more than five hours. Three years ago, the 45-minute Facebook break was enough to get people to go read news elsewhere, Chartbeat‘s Josh Schwartz wrote for us at the time.

So what happened this time around? For a whopping five-hours-plus, people read news, according to data Chartbeat gave us this week. (And they went to Twitter; Chartbeat saw Twitter traffic up 72%. If Bad Art Friend had been published on the same day as the Facebook outage, Twitter would have literally exploded, presumably.)

No-one.

Facebook is nearing a reputational point of no return. Even when it set out plausible responses to Ms Haugen, people no longer wanted to hear. The firm risks joining the ranks of corporate untouchables like big tobacco. If that idea takes hold, Facebook risks losing its young, liberal staff. Even if its ageing customers stick with the social network, Facebook has bigger ambitions that could be foiled if public opinion continues to curdle. Who wants a metaverse created by Facebook? Perhaps as many people as would like their health care provided by Philip Morris.

Attention, Big Tech, and choosing to curate rather than be curated.

Show notes

• Rewilding Your Attention (CJ Eller)
• “Rewilding Your Attention” (Clive Thompson)
• Increasing your 'serendipity surface' (Discours.es)

See also: Fraidycat and Rewilding Your Attention (Read Write Collect)

Image: Pexels

Background music: Shimmers by Synth Soundscapes (aka Mentat)

Overview

A thematic look at sustainable futures, from equitable approaches to chimeric fetuses and phallic spaceships.

Show notes

• Solarpunk: Notes toward a manifesto (Hieroglyph)
• Plans for $400-billion new city in the American desert unveiled (CNN Style)
• Jeff Bezos and the New Pharaohs (Singularity Weekly)

See also: Bright green, blight green, and lean green futures (Open Thinkering)

Image: Solarpunk Flag by @Starwall@radical.town

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Overview

Everything from life-shortening foods to Twitter's attempt to control feuds.

Show notes

• Eating a Single Hot Dog May Take 36 Minutes Off Your Life, Study Says (Inside Edition)
• Twitter tests safety mode feature to silence abuse (BBC News)
• Follow boring advice (Vitaly Pushkar)

Image via Pexels

Background music: Shimmers by Synth Soundscapes (aka Mentat)

Overview

Another eclectic mix of articles, from Apple to alcohol.

Show notes

• Why Fitter People Drink More Alcohol (Outside Magazine)
• Why Does The Sunlight Come From The North In Shaded Relief Maps? (Ramble Maps)
• Your Phone Is Your Private Space (The Atlantic)

Image via Pexels

Background music: Shimmers by Synth Soundscapes (aka Mentat)

Overview

An eclectic mix of articles in today's microcast, covering everything from teens and tech to Fediverse functionality.

Show notes

• Britain tamed Big Tech and nobody noticed (WIRED)
• Twitter Arguments (OneZero)
• I wish the fediverse had ‘circles’ (Ru Singh)

Image via Pexels

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Overview

I try and spot a theme between the three articles I pick out. Today's is something around (negative) emotions and getting on (well) with others.

Show notes

• The New Puritans (The Atlantic)
• The Art of Not Taking Things Personally (The Founder Coach)
• The complicated reality of doing what you love (Vox)

Image: Nick Fewings

Background music: Shimmers by Synth Soundscapes (aka Mentat)

Overview

In this microcast I discuss three articles loosely related to censorship and the circumvention thereof.

Show notes

• The Uncensored Library gives gamers "a safe haven for press freedom" (Dezeen)
• Ethiopia to build local rival to Facebook and WhatsApp (Tech Central)
• Kuo: iPhone 13 to support LEO satellite communication, allowing users to make phone calls and send texts without cell signal (9to5Mac)

Image: Michael Dziedzic

Background music: Shimmers by Synth Soundscapes (aka Mentat)

Overview

In which I pick another three interesting items from my bookmarks to discuss.

Show notes

• Why is walking so good for the brain? Blame it on the "spontaneous fluctuations" (Salon)
• Why cloud gaming could be a big problem for the climate (Polygon)
• What if you're already on top of things? (Oliver Burkeman)

Image: Richard Horvath

Background music: Shimmers by Synth Soundscapes (aka Mentat)

Overview

It's been a long time since the last microcast, but they're back! Comments? Questions? Add them below!

Show notes

• Three hours a week: Play time's over for China's young video gamers (Reuters)
• This Distro Combines Ubuntu with the CuteFish DE (OMG! Ubuntu!)
• Why pigeons mean peril for satellite broadband (BBC News)

Image: Erik McClean

Background music: Shimmers by Synth Soundscapes (aka Mentat)

I first experimented with Linux in 1997. It wasn't until 20 years later that I was running it as my default operating system.

I hope it doesn't take as long for something like Briar to be my default messaging app! It's difficult to make the case for it when everyone's got WhatsApp, Signal, Telegram, or the like.

But the radical, decentralised, approach to privacy that Briar takes is refreshing.

Another potential use case scenario for Briar are natural disasters. With the climate crisis getting worse day by day, destruction of critical infrastructure is a problem affecting more and more parts of the world, as the recent floods in Europe and China and the wildfires all around the world have shown.

While Briar can definitively be useful in those situations, its trade-offs in favor of privacy are severely limiting its connectivity capabilities. To make an example, imagine your city just got nearly extinguished by a wildfire, destroying all the telecommunications infrastructure that was once there. Fortunately, you and your friends got Briar installed, so when a friend of you drops by you grasp at the chance and write messages to all your friends in-town. One could think that all those messages get synchronized to your friend’s device, so she can serve as a carrier for your other friends' messages. Unfortunately, that’s not how Briar works.

As I’ve outlined before, metadata protection is one of Briar’s primary goals. Therefore, Briar doesn’t synchronize messages to your friend Alice with Bob when you meet him in order to not let Bob know that you’re communicating with Alice. This is very useful when you can’t trust even your contacts not to be spying on you, but it’s most likely a huge problem when connectivity is all you want in the face of natural disasters.

This message routing scheme used by Briar is called “single-hop social mesh” because you only ever send messages to your contacts if you have a direct connection to them. During catastrophes you most likely want to have at least “multi-hop social mesh” or yet even better “public mesh” where you share messages not only with your contacts but with anybody using Briar. However, as connectivity improves, privacy gets worse because people will know when you’re communicating with whom.

The good news are that Briar is currently receiving funding to conduct research on supporting other types of mesh. Still it will take a lot of time until something gets implemented in Briar, so all of this should be considered long-term perspectives. Note, though, that this mainly affects private chats and private groups. If you and all your friends are part of a forum (Briar’s “public” version of group chats), Alice will indeed serve as a carrier for your messages sent to that forum.

Source: Confronting Briar with disasters | Nico Alt

I’ve largely quit Twitter these days, mainly because the social network I joined in 2007 turned into a rage machine sometime in the last 5-10 years. I suspect it had something to do with their IPO in 2013 and transformation to what I term “software with shareholders”.

This Yale study proves a link between increased outrage and the number of likes and retweets received. But then, we already knew that.

Moral outrage can be a strong force for societal good, motivating punishment for moral transgressions, promoting social cooperation, and spurring social change. It also has a dark side, contributing to the harassment of minority groups, the spread of disinformation, and political polarization, researchers said.

Social media platforms like Facebook and Twitter argue that they merely provide a neutral platform for conversations that would otherwise happen elsewhere. But many have speculated that social media amplifies outrage. Hard evidence for this claim was missing, however, because measuring complex social expressions like moral outrage with precision poses a technical challenge, the researchers said.

To compile that evidence, Brady and Crockett assembled a team which built machine learning software capable of tracking moral outrage in Twitter posts. In observational studies of 12.7 million tweets from 7,331 Twitter users, they used the software to test whether users expressed more outrage over time, and if so, why.

The team found that the incentives of social media platforms like Twitter really do change how people post. Users who received more “likes” and “retweets” when they expressed outrage in a tweet were more likely to express outrage in later posts. To back up these findings, the researchers conducted controlled behavioral experiments to demonstrate that being rewarded for expressing outrage caused users to increase their expression of outrage over time.

There are two kinds of people who don’t need the job you’re providing for them. The first kind is the independently wealthy. The second kind is the person with an in-demand skillset (or rare knowledge/experience).

The last time I was employed, I kept reminding my boss that I came from consulting and I could always go back to it. And that’s what I did. Employers whose main way of motivating employees is to implicitly threaten them with ‘not having a job’ aren’t worth working for.

You should manage all of your employees as if they don’t “need” their jobs and have other options — whether those options are family money or the ability to go out and get another job with their skills.There are two reasons for that:

1. Assuming you’re hiring good people, it’s very likely they do have other options. It might be a pain for someone to leave and find another job, but generally it’s something people are able to do.

2. Using someone’s paycheck as your primary leverage might be effective in the very short-term, but it’s rarely a way to build or retain an engaged, invested staff in the long-term.

The way you motivate someone who doesn’t need the money is the same way you should motivate people who do need the money: by giving them meaningful roles with real responsibility where they can see how their efforts contribute to a larger whole, giving them an appropriate amount of ownership over their work and input into decisions that involve that work, providing useful feedback, recognizing their contributions, helping them feel they’re making progress toward things that matter to them, and — importantly — not doing things that de-motivate people (like yelling or constantly shifting goals or generally being a jerk).

If we can’t stop people raking up ridiculous sums of money, we can definitely prevent them passing on that wealth to their kids. Thankfully, more enlightened rich people (in this case actor Daniel Craig) are already putting their own measures in place.

In a Hollywood interview published this week in Candis magazine, Mr Craig made reference to Andrew Carnegie, the Scottish-born US industrialist and one of the wealthiest men in history.

“Isn’t there an old adage that if you die a rich person, you’ve failed?” he said. “I think Andrew Carnegie gave away what in today’s money would be about $11 billion, which shows how rich he was because I’ll bet he kept some of it too.“

But I don’t want to leave great sums to the next generation. I think inheritance is quite distasteful. My philosophy is: get rid of it or give it away before you go."

My parents, the son of a factory worker and assistant baker and the daughter of domestic servants, were both the first in their families to go to university. As such, they wanted to ensure that their children, my sister and I, knew our way around ‘culture’.

Hence, for me, a childhood punctuated not only piano lessons and visits to National Trust properties but visits to the cheapest seats at the theatre to see ballets and plays. In their mind, at least back then, there was ‘Culture’ (with a capital ‘C’) to which we had to be introduced.

As Kojo Koram from the School of Law at Birkbeck, University of London, writes, however, culture is something that is continually remade by the people living it. These different conceptions mark the boundaries of the culture wars currently being played out in British politics and society.

In the 1960s and 70s, when [Stuart] Hall was writing, most British intellectuals dismissed the new mass culture taking hold in the country as a passing fad that did not deserve the attention given to Shakespeare, Elgar or Hogarth. But Hall recognised how it offered an increasingly multicultural British population the opportunity to interpret and experience life as it was lived on the ground. Rather than seeing culture as something fixed and unchanging that needed constant protection, Hall saw it as something that underwent “constant transformation” and was always being made and remade by the people living it, a moving force that perpetually created new identities.

It is no coincidence that so many of the primary battlegrounds where today’s culture wars are being staged are the elite institutions that represent a traditional British hierarchy: stately homes, Oxford university common rooms, the Last Night of the Proms. To culture warriors on the right, these institutions best represent Britain’s national culture as a whole. That they are exclusive is part of their appeal: when culture is defined as something that only a few people can access or control, its preservation is best entrusted to high-ranking authorities.

When I was a teacher and school senior leader in my twenties I worked all the hours. Not only that, but I was writing my doctoral thesis and we had a young baby. I’ve never worked so hard or be so close to burnout.

Since switching to being based from a home office in 2012 my life has been transformed. With no commute and no planning, preparation, and assessment, I’m paid for the time I actually work. And since 2017 and setting up a co-op, I’m jointly in charge of the means of production as well.

As Cal Newport writes in The New Yorker, others are cottoning-on to these advantages since the pandemic, leading to a wave of resignations.

These people are generally well-educated workers who are leaving their jobs not because the pandemic created obstacles to their employment but, at least in part, because it nudged them to rethink the role of work in their lives altogether. Many are embracing career downsizing, voluntarily reducing their work hours to emphasize other aspects of life.

Many well-compensated but burnt-out knowledge workers have long felt that their internal ledger books were out of balance: they worked long hours, they made good money, they had lots of stuff, they were exhausted, and, above all, they saw no easy options for changing their circumstances. Then came shelter-in-place orders and shuttered office buildings. This particular class of workers were thrown into their own Zoom-equipped versions of Walden Pond. Diversion and entertainment were stripped down to basic forms, and it became difficult to spend more than the cost of a Netflix subscription or batch of sourdough starter to keep occupied. The absence of visits with friends and family reinforced the value of social connection. The unceasing presence of video conferencing and e-mail enhanced the Kafkaesque superfluousness of many of the activities that dominated the pre-pandemic workday. This class of workers was suddenly staring at the proverbial cabin and wondering if a copper pump would really be worth the labor required to cultivate another acre.

This is a really powerful essay about the American response — or lack of it to the news that the Taliban have taken Kabul. The author, Antonio García Martínez, contends that Americans are “no longer a serious people” and spend too much time manufacturing reality.

You see, in the Before Times there was a reality ‘out there’, peoples and cultures unlike ours that stubbornly refused to think and act as we did (and we knew it); facts on the ground that were immune to social-media spirals of bloviation and simply could not be ignored (and we knew it). We grappled with them, debated them, rallied consensus around them, and just dealt with reality however poorly perceived it might have been. And leaders who could not deal with inarguable realities, such as Carter with his botched Iranian rescue operation, did not stay leaders for very long.

This might seem flip and 'too soon', but the irony highlights the real civilizational difference here: one where combat is via prissy morality and pure spectacle, and one where the battles are literal and deadly. One where elites contest power via spiraling purity and virality contests waged online, and where defeat means ‘cancelation’ or livestreamed ‘struggle sessions’ around often imaginary or minor offenses. And another place where the price of defeat is death, exile, rape, destitution, and fates so grim people die dangling from airplanes in order to escape.

In short, an unserious country mired in the most masturbatory hysterics over bullshit dramas waged war against an insurgency of religious zealots fired by a 7th-century morality, and utterly and totally lost.

And all we can do in the wake of it, with our brains melted like butter in a microwave by four years of Trump and Twitter and everything else, is to once again try and understand in our terms a hyper-violent insurgency of fanatics, guilty of every manner of cultural barbarism, now running a country with the population of Texas.