- Do you live in a ‘soft city’? Here’s why you probably want to (Fast Company) — "The benefits of taking a layered approach to building design—and urban planning overall—is that it also cuts down on the amount of travel by car that people need to do. If resources are assembled in a way that a person leaving their home can access everything they need by walking, biking, or taking transit, it frees up space for streets to also be layered to support these different modes."
- YouTube should stop recommending garbage videos to users (Ars Technica) — "When a video finishes playing, YouTube should show the next video in the same channel. Or maybe it could show users a video selected from a list of high-quality videos curated by human YouTube employees. But the current approach—in which an algorithm tries to recommend the most engaging videos without worrying about whether they're any good—has got to go."
- Fairphone 3 is the 'ethical' smartphone you might actually buy (Engadget) — "Doing the right thing is often framed as giving up something. You're not enjoying a vegetarian burger, you're being denied the delights of red meat. But what if the ethical, moral, right choice was also the tastiest one? What if the smartphone made by the yurt-dwelling moralists was also good-looking, inexpensive and useful? That's the question the Fairphone 3 poses."
- Uh-oh: Silicon Valley is building a Chinese-style social credit system (Fast Company) — "The most disturbing attribute of a social credit system is not that it’s invasive, but that it’s extralegal. Crimes are punished outside the legal system, which means no presumption of innocence, no legal representation, no judge, no jury, and often no appeal. In other words, it’s an alternative legal system where the accused have fewer rights."
- The Adults In The Room (Deadspin) — "The tragedy of digital media isn’t that it’s run by ruthless, profiteering guys in ill-fitting suits; it’s that the people posing as the experts know less about how to make money than their employees, to whom they won’t listen."
- A brief introduction to learning agility (Opensource.com) — "One crucial element of adaptability is learning agility. It is the capacity for adapting to situations and applying knowledge from prior experience—even when you don't know what to do. In short, it's a willingness to learn from all your experiences and then apply that knowledge to tackle new challenges in new situations."
- Telegram Pushes Ahead With Plans for ‘Gram’ Cryptocurrency (The New York Times) — "In its sales pitch for the Gram, which was viewed by The New York Times, Telegram has said the new digital money will operate with a decentralized structure similar to Bitcoin, which could make it easier to skirt government regulations."
- Don't Teach Tools (Assorted Stuff) — "As Culatta notes, concentrating on specific products also locks teachers (and, by extension, their students) into a particular brand, to the advantage of the company, rather than helping them understand the broader concepts of using computing devices as learning and creative tools."
- Stoic Reflections From The Gym (part 2) by Greg Sadler (Modern Stoicism) — "From a Stoic perspective, what we do or don’t make time for, particularly in relation to other things, reflects what Epictetus would call the price we actually place upon those things, on what we take to be goods or values, evils or disvalues, and the relative rankings of those in relation to each other."
- The new left economics: how a network of thinkers is transforming capitalism (The Guardian) — "The new leftwing economics wants to see the redistribution of economic power, so that it is held by everyone – just as political power is held by everyone in a healthy democracy. This redistribution of power could involve employees taking ownership of part of every company; or local politicians reshaping their city’s economy to favour local, ethical businesses over large corporations; or national politicians making co-operatives a capitalist norm."
- Dark web detectives and cannabis sommeliers: Here are some jobs that could exist in the future (CBC) — "In a report called Signs of the Times: Expert insights about employment in 2030, the Brookfield Institute for Innovation + Entrepreneurship — a policy institute set up to help Canadians navigate the innovation economy — brings together insights into the future of work gleaned from workshops held across the country."
- Art Spiegelman: golden age superheroes were shaped by the rise of fascism (The Guardian) — "The young Jewish creators of the first superheroes conjured up mythic – almost god-like – secular saviours to deal with the threatening economic dislocations that surrounded them in the great depression and gave shape to their premonitions of impending global war. Comics allowed readers to escape into fantasy by projecting themselves on to invulnerable heroes."
- We Have Ruined Childhood (The New York Times) — "I’ve come to believe that the problems with children’s mental and emotional health are caused not by any single change in kids’ environment but by a fundamental shift in the way we view children and child-rearing, and the way this shift has transformed our schools, our neighborhoods and our relationships to one another and our communities."
- Turning the Nintendo Switch into Android’s best gaming hardware (Ars Technica) — "The Nintendo Switch is, basically, a game console made out of smartphone parts.... Really, the only things that make the Switch a game console are the sweet slide-on controllers and the fact that it is blessed by Nintendo, with actually good AAA games, ecosystem support, and developer outreach.
- Actually, Gender-Neutral Pronouns Can Change a Culture (WIRED) — "Would native-speaker Swedes, seven years after getting a new pronoun plugged into their language, be more likely to assume this androgynous cartoon was a man? A woman? Either, or neither? Now that they had a word for it, a nonbinary option, would they think to use it?"
- Don’t Blink! The Hazards of Confidence (The New York Times Magazine) — "Unfortunately, this advice is difficult to follow: overconfident professionals sincerely believe they have expertise, act as experts and look like experts. You will have to struggle to remind yourself that they may be in the grip of an illusion."
- Why These Social Networks Failed So Badly (Gizmodo) — "It’s not to say that without Facebook, the whole internet would be more like a local farmer’s market or a punk venue or an art gallery or comedy club or a Narnia fanfic club, just that those places are harder to find these days."
- Every productivity thought I've ever had, as concisely as possible (Alexey Guzey) — "I combed through several years of my private notes and through everything I published on productivity before and tried to summarize all of it in this post."
- “Things that were considered worthless are redeemed” (Ira David Socol) — "Empathy plus Making must be what education right now is about. We are at both a point of learning crisis and a point of moral crisis. We see today what happens — in the US, in the UK, in Brasil — when empathy is lost — and it is a frightening sight. We see today what happens — in graduates from our schools who do not know how to navigate their world — when the learning in our schools is irrelevant in content and/or delivery."
- Voice assistants are going to make our work lives better—and noisier (Quartz) — "Active noise cancellation and AI-powered sound settings could help to tackle these issues head on (or ear on). As the AI in noise cancellation headphones becomes better and better, we’ll potentially be able to enhance additional layers of desirable audio, while blocking out sounds that distract. Audio will adapt contextually, and we’ll be empowered to fully manage and control our soundscapes.
- We Aren’t Here to Learn What We Already Know (LA Review of Books) — "A good question, in short, is an honest question, one that, like good theory, dances on the edge of what is knowable, what it is possible to speculate on, what is available to our immediate grasp of what we are reading, or what it is possible to say. A good question, that is, like good theory, might be quite unlovely to read, particularly in its earliest iterations. And sometimes it fails or has to be abandoned."
- The runner who makes elaborate artwork with his feet and a map (The Guardian) — "The tracking process is high-tech, but the whole thing starts with just a pen and paper. “When I was a kid everyone thought I’d be an artist when I grew up – I was always drawing things,” he said. He was a particular fan of the Etch-a-Sketch, which has something in common with his current work: both require creating images in an unbroken line."
- What I Do When it Feels Like My Work Isn’t Good Enough (James Clear) — "Release the desire to define yourself as good or bad. Release the attachment to any individual outcome. If you haven't reached a particular point yet, there is no need to judge yourself because of it. You can't make time go faster and you can't change the number of repetitions you have put in before today. The only thing you can control is the next repetition."
- Online porn and our kids: It’s time for an uncomfortable conversation (The Irish Times) — "Now when we talk about sex, we need to talk about porn, respect, consent, sexuality, body image and boundaries. We don’t need to terrify them into believing watching porn will ruin their lives, destroy their relationships and warp their libidos, maybe, but we do need to talk about it."
- Drones will fly for days with new photovoltaic engine (Tech Xplore) — "[T]his finding builds on work... published in 2011, which found that the key to boosting solar cell efficiency was not by absorbing more photons (light) but emitting them. By adding a highly reflective mirror on the back of a photovoltaic cell, they broke efficiency records at the time and have continued to do so with subsequent research.
- Twitter won’t ruin the world. But constraining democracy would (The Guardian) — "The problems of Twitter mobs and fake news are real. As are the issues raised by populism and anti-migrant hostility. But neither in technology nor in society will we solve any problem by beginning with the thought: “Oh no, we put power into the hands of people.” Retweeting won’t ruin the world. Constraining democracy may well do.
- The Encryption Debate Is Over - Dead At The Hands Of Facebook (Forbes) — "Facebook’s model entirely bypasses the encryption debate by globalizing the current practice of compromising devices by building those encryption bypasses directly into the communications clients themselves and deploying what amounts to machine-based wiretaps to billions of users at once."
- Living in surplus (Seth Godin) — "When you live in surplus, you can choose to produce because of generosity and wonder, not because you’re drowning."
- Find the best aggregators
- Get summaries
- Cut the redundancy!
- Unsubscribe to as many things as possible
- Recognise that gossip and celebrity entertainment are black holes
- Pick the categories you want for a balanced perspective, and include some from OUTSIDE your main field of interest
- Be a LOT more realistic about what you're likely to get to, and throw the rest out.
- In any thing you need to learn, find a person who can tell you what is:
- Need to know
- Should know
- Nice to know
- Edge case, only if it applies to you specifically
- Useless
- List all of the perceived benefits
- List all of the perceived drawbacks
- List all of the ways that the people making the free app can make money
- Soon, satellites will be able to watch you everywhere all the time (MIT Technology Review) — "Some of the most radical developments in Earth observation involve not traditional photography but rather radar sensing and hyperspectral images, which capture electromagnetic wavelengths outside the visible spectrum. Clouds can hide the ground in visible light, but satellites can penetrate them using synthetic aperture radar, which emits a signal that bounces off the sensed object and back to the satellite. It can determine the height of an object down to a millimeter."
- The lesson from the ruins of Notre Dame: don’t rely on billionaires (The Guardian) — "They have banked the publicity, while dreaming up small print that didn’t exist in the spring. As another charity executive, Célia Vérot, said: “It’s a voluntary donation, so the companies are waiting for the government’s vision to see what precisely they want to fund.” It’s as if the vast project of rebuilding a 12th-century masterpiece was a breakfast buffet from which one could pick and choose."
- Does It Stick? (Hapgood) — "But you see something that I often have trouble explaining to others — with the right habits you find students start sounding like entirely different people. They start being, in some ways, very different people. Less reactive, more reflective, more curious. If the habits stick, rather than decay, that effect can cumulative, because the students have done that most powerful of things — they have learned how to learn. And the impact of that can change a person’s life."
- The Last Days of John Allen Chau (Outside) — "In the fall of 2018, the 26-year-old American missionary traveled to a remote speck of sand and jungle in the Indian Ocean, attempting to convert one of the planet's last uncontacted tribes to Christianity. The islanders killed him, and Chau was pilloried around the world as a deluded Christian supremacist who deserved to die. Alex Perry pieces together the life and death of a young adventurer driven to extremes by unshakable faith."
- Human magnetism (Aeon) — "Even Charles Darwin added his two cents on these topics, claiming that ‘some part of the brain is specialised for the function of direction’. If such a mechanism did exist in our ancestors, could it have been muted – phased out with the advancement of consciousness and communication, the onset of civilisation, the invention of artificial means such as the compass and, ultimately, technologies such as GPS?"
- How can we help the hikikomori to leave their rooms? (Aeon) — "If these anxieties are keeping people inside their homes, what’s prompting them to retreat there in the first place? One answer could be school phobia. The survey revealed that hikikomori are more likely to have dropped out of education. The transition from high school to college appeared especially harsh."
- 3-day weekends could make people happier and more productive (Business Insider) — "There might not be an immediate change in productivity with the introduction of a four-day workweek, but with less time to kill at work, employees may procrastinate less (though there would always be those who try to take advantage)."
- Does the Mystery of Stonehenge Involve Pig Fat? (Atlas Obscura) — "New research says the megaliths may have been dragged to the site with the help of lard."
- In praise of the things that cost nothing (The Guardian) — "There is plenty to enjoy that is free in a world where it seems everything has a cost."
- Reactionary neoliberalism — moving public goods into private hands, within an exclusionary vision of a racist, patriarchal, and homophobic society.
- Progressive neoliberalism — moving public goods into private hands, while using the banner of 'diversity' to assimilate equality and meritocracy.
- You Should Own Your Favorite Books in Hard Copy (Lifehacker) — "Most importantly, when you keep physical books around, the people who live with you can browse and try them out too."
- How Creative Commons drives collaboration (Vox) "Although traditional copyright protects creators from others redistributing or repurposing their works entirely, it also restricts access, for both viewers and makers."
- Key Facilitation Skills: Distinguishing Weird from Seductive (Grassroots Economic Organizing) — "As a facilitation trainer the past 15 years, I've collected plenty of data about which lessons have been the most challenging for students to digest."
- Why Being Bored Is Good (The Walrus) — "Boredom, especially the species of it that I am going to label “neoliberal,” depends for its force on the workings of an attention economy in which we are mostly willing participants."
- 5: People having fun on the internet (Near Future Field Notes) — "The internet is still a really great place to explore. But you have to get back into Internet Nature instead of spending all your time in Internet Times Square wondering how everything got so loud and dehumanising."
- The work of a sleepwalking artist offers a glimpse into the fertile slumbering brain (Aeon) "Lee Hadwin has been scribbling in his sleep since early childhood. By the time he was a teen, he was creating elaborate, accomplished drawings and paintings that he had no memory of making – a process that continues today. Even stranger perhaps is that, when he is awake, he has very little interest in or skill for art."
- The Power of One Push-Up (The Atlantic) — "Essentially, these quick metrics serve as surrogates that correlate with all kinds of factors that determine a person’s overall health—which can otherwise be totally impractical, invasive, and expensive to measure directly. If we had to choose a single, simple, universal number to define health, any of these functional metrics might be a better contender than BMI."
- How Wechat censors images in private chats (BoingBoing) — "Wechat maintains a massive index of the MD5 hashes of every image that Chinese censors have prohibited. When a user sends another user an image that matches one of these hashes, it's recognized and blocked at the server before it is transmitted to the recipient, with neither the recipient or the sender being informed that the censorship has taken place."
- It's Never Too Late to Be Successful and Happy (Invincible Career) — "The “race” we are running is a one-person event. The most important comparison is to yourself. Are you doing better than you were last year? Are you a better person than you were yesterday? Are you learning and growing? Are you slowly figuring out what you really want, what makes you happy, and what fulfillment means for you?"
- 'Blitzscaling' Is Choking Innovation—and Wasting Money (WIRED) — "If we learned anything from the dotcom bubble at the turn of the century, it’s that in an environment of abundant capital, money does not necessarily bestow competitive advantage. In fact, spending too much, to soon on unproven business models only heightens the risk that a company's race for global domination can become a race to oblivion."
- Deepfakes will influence the 2020 election—and our economy, and our prison system (Quartz) — “The problem doesn’t stop at the elections, however. Deepfakes can alter the very fabric of our economic and legal systems. Recently, we saw a deepfake video of Facebook CEO Mark Zuckerberg bragging about abusing data collected from users circulated on the internet. The creators of this video said it was produced to demonstrate the power of manipulation and had no malicious intent—yet it revealed how deceptively realistic deepfakes can be.”
- The Slackification of the American Home (The Atlantic) — “Despite these tools’ utility in home life, it’s work where most people first become comfortable with them. 'The membrane that divides work and family life is more porous than it’s ever been before,' says Bruce Feiler, a dad and the author of The Secrets of Happy Families. 'So it makes total sense that these systems built for team building, problem solving, productivity, and communication that were invented in the workplace are migrating to the family space'.”
- You probably don’t know what your coworkers think of you. Here’s how to change that (Fast Company) — “[T]he higher you rise in an organization, the less likely you are to get an accurate picture of how other people view you. Most people want to be viewed favorably by others in a position of power. Once you move up to a supervisory role (or even higher), it is difficult to get people to give you a straight answer about their concerns.”
- Sharing, Generosity and Gratitude (Cable Green, Creative Commons) — “David is home recovering and growing his liver back to full size. I will be at the Mayo Clinic through the end of July. After the Mayo surgeons skillfully transplanted ⅔ of David’s liver into me, he and I laughed about organ remixes, if he should receive attribution, and wished we’d have asked for a CC tattoo on my new liver.”
- Flexibility as a key benefit of open (The Ed Techie) — “As I chatted to Dames and Lords and fiddled with my tie, I reflected on that what is needed for many of these future employment scenarios is flexibility. This comes in various forms, and people often talk about personalisation but it is more about institutional and opportunity flexibility that is important.”
- Abolish Eton: Labour groups aim to strip elite schools of privileges (The Guardian) — “Private schools are anachronistic engines of privilege that simply have no place in the 21st century,” said Lewis. “We cannot claim to have an education system that is socially just when children in private schools continue to have 300% more spent on their education than children in state schools.”
- I Can't Stop Winning! (Pinboard blog) - “A one-person business is an exercise in long-term anxiety management, so I would say if you are already an anxious person, go ahead and start a business. You're not going to feel any worse. You've already got the main skill set of staying up and worrying, so you might as well make some money.”
- How To Be The Remote Employee That Proves The Stereotypes Aren’t True (Trello blog) — “I am a big fan of over-communicating in general, and I truly believe that this is a rule all remote employees should swear by.”
- I Used Google Ads for Social Engineering. It Worked. (The New York Times) — “Ad campaigns that manipulate searchers’ behavior are frighteningly easy for anyone to run.”
- Road-tripping with the Amazon Nomads (The Verge) — “To stock Amazon’s shelves, merchants travel the backroads of America in search of rare soap and coveted toys.”
- Don’t ask forgiveness, radiate intent (Elizabeth Ayer) — "I certainly don’t need a reputation as being underhanded or an organizational problem. Especially as a repeat behavior, signalling builds me a track record of openness and predictability, even as I take risks or push boundaries."
- When will we have flying cars? Maybe sooner than you think. (MIT Technology Review) — "An automated air traffic management system in constant communication with every flying car could route them to prevent collisions, with human operators on the ground ready to take over by remote control in an emergency. Still, existing laws and public fears mean there’ll probably have to be pilots at least for a while, even if only as a backup to an autonomous system."
- For Smart Animals, Octopuses Are Very Weird (The Atlantic) — "Unencumbered by a shell, cephalopods became flexible in both body and mind... They could move faster, expand into new habitats, insinuate their arms into crevices in search of prey."
- Cannabidiol in Anxiety and Sleep: A Large Case Series. (PubMed) — "The final sample consisted of 72 adults presenting with primary concerns of anxiety (n = 47) or poor sleep (n = 25). Anxiety scores decreased within the first month in 57 patients (79.2%) and remained decreased during the study duration. Sleep scores improved within the first month in 48 patients (66.7%) but fluctuated over time. In this chart review, CBD was well tolerated in all but 3 patients."
- 22 Lessons I'm Still Learning at 82 (Coach George Raveling) — "We must always fill ourselves with more questions than answers. You should never retire your mind. After you retire mentally, then you are just taking up residence in society. I do not ever just want to be a resident of society. I want to be a contributor to our communities."
- How Boris Johnson's "model bus hobby" non sequitur manipulated the public discourse and his search results (BoingBoing) — "Remember, any time a politician deliberately acts like an idiot in public, there's a good chance that they're doing it deliberately, and even if they're not, public idiocy can be very useful indeed."
- It’s not that we’ve failed to rein in Facebook and Google. We’ve not even tried. (The Guardian) — "Surveillance capitalism is not the same as digital technology. It is an economic logic that has hijacked the digital for its own purposes. The logic of surveillance capitalism begins with unilaterally claiming private human experience as free raw material for production and sales."
- Choose Boring Technology (Dan McKinley) — "The nice thing about boringness (so constrained) is that the capabilities of these things are well understood. But more importantly, their failure modes are well understood."
- What makes a good excuse? A Cambridge philosopher may have the answer (University of Cambridge) — "Intentions are plans for action. To say that your intention was morally adequate is to say that your plan for action was morally sound. So when you make an excuse, you plead that your plan for action was morally fine – it’s just that something went awry in putting it into practice."
- Your Focus Is Priceless. Stop Giving It Away. (Forge) — "To virtually everyone who isn’t you, your focus is a commodity. It is being amassed, collected, repackaged and sold en masse. This makes your attention extremely valuable in aggregate. Collectively, audiences are worth a whole lot. But individually, your attention and my attention don’t mean anything to the eyeball aggregators. It’s a drop in their growing ocean. It’s essentially nothing."
- Some of your talents and skills can cause burnout. Here’s how to identify them (Fast Company) — "You didn’t mess up somewhere along the way or miss an important lesson that the rest of us received. We’re all dealing with gifts that drain our energy, but up until now, it hasn’t been a topic of conversation. We aren’t discussing how we end up overusing our gifts and feeling depleted over time."
- Learning from surveillance capitalism (Code Acts in Education) — "Terms such as ‘behavioural surplus’, ‘prediction products’, ‘behavioural futures markets’, and ‘instrumentarian power’ provide a useful critical language for decoding what surveillance capitalism is, what it does, and at what cost."
- Facebook, Libra, and the Long Game (Stratechery) — "Certainly Facebook’s audacity and ambition should not be underestimated, and the company’s network is the biggest reason to believe Libra will work; Facebook’s brand is the biggest reason to believe it will not."
- The Pixar Theory (Jon Negroni) — "Every Pixar movie is connected. I explain how, and possibly why."
- Mario Royale (Kottke.org) — "Mario Royale (now renamed DMCA Royale to skirt around Nintendo’s intellectual property rights) is a battle royale game based on Super Mario Bros in which you compete against 74 other players to finish four levels in the top three. "
- Your Professional Decline Is Coming (Much) Sooner Than You Think (The Atlantic) — "In The Happiness Curve: Why Life Gets Better After 50, Jonathan Rauch, a Brookings Institution scholar and an Atlantic contributing editor, reviews the strong evidence suggesting that the happiness of most adults declines through their 30s and 40s, then bottoms out in their early 50s."
- What Happens When Your Kids Develop Their Own Gaming Taste (Kotaku) — "It’s rewarding too, though, to see your kids forging their own path. I feel the same way when I watch my stepson dominate a round of Fortnite as I probably would if he were amazing at rugby: slightly baffled, but nonetheless proud."
- Whence the value of open? (Half an Hour) — "We will find, over time and as a society, that just as there is a sweet spot for connectivity, there is a sweet spot for openness. And that point where be where the default for openness meets the push-back from people on the basis of other values such as autonomy, diversity and interactivity. And where, exactly, this sweet spot is, needs to be defined by the community, and achieved as a consensus."
- How to Be Resilient in the Face of Harsh Criticism (HBR) — "Here are four steps you can try the next time harsh feedback catches you off-guard. I’ve organized them into an easy-to-remember acronym — CURE — to help you put these lessons in practice even when you’re under stress."
- Fans Are Better Than Tech at Organizing Information Online (WIRED) — "Tagging systems are a way of imposing order on the real world, and the world doesn't just stop moving and changing once you've got your nice categories set up."
- Comments are on
- Three different types of post each week
- Everyone gets access at the same time
- Do you have any questions for me to answer in tomorrow's post?
- Would you consider becoming a supporter of Thought Shrapnel?
- Comments are on
- Three different types of post each week
- Everyone gets access at the same time
- Do you have any questions for me to answer in tomorrow's post?
- Would you consider becoming a supporter of Thought Shrapnel?
To refrain from imitation is the best revenge
Today's title comes from Marcus Aurelius' Meditations, which regular readers of my writing will know I read on repeat. George Herbert, the English poet, wrote something similar to this in "living well is the best revenge".
But what do these things actually mean in practice?
One of my favourite episodes of Frasier (the only sitcom I've ever really enjoyed) is when Niles has to confront his childhood bully. It leads to this magnificent exchange:
Frasier:
You know the expression, "Living well is the best revenge"?
Niles:
It's a wonderful expression. I just don't know how true it is. You don't see it turning up in a lot of opera plots. "Ludwig, maddened by the poisoning of his entire family, wreaks vengeance on Gunther in the third act by living well."
Frasier:
All right, Niles.
Niles:
"Whereupon Woton, upon discovering his deception, wreaks vengeance on Gunther in the third act again by living even better than the Duke."
Frasier:
Oh, all right!
In other words, it often doesn't feel that 'living well' makes any tangible difference.
But let's step back a moment. What does it mean to 'live well'? Is it the same as refraining from imitating others, or are Marcus Aurelius and George Herbert talking about two entirely different things?
During an email exchange last week, someone mentioned that they weren't sure whether my segues between topics were 'brilliant' or 'tenuous'. Well, dear reader, here's a chance to judge for yourself....
In a recent article for Fast Company, ostensibly about 'personal branding' Trip O'Dell gets awfully deep awfully quickly and starts invoking Aristotle:
Aristotle is the father of Western philosophy because he didn’t focus on likes, engagement, or followers. Aristotle focused on the nature of authenticity; what it means to be real but also persuasive. He broke the requirements for persuasiveness into four simple elements: ethos (reputation/authority), logos (logic), pathos (feeling), and kairos (timing). Those four elements are required to argue persuasively in any context. However, the stakes are higher in business. Confidently communicating who you are, what you stand for, and why you’re great at what you do is not only essential, it’s liberating.
Trip O'Dell
What I particularly like about the article is the re-focusing on 'personal ethos' rather than 'personal brand'. Branding is a form of marketing, of changing the surface appearance of something. It's about morphing a product (in this case, yourself) into something that better fits in with what other people expect.
An ethos runs much deeper. It is, as Aristotle noted, about your reputation or authority, neither of which are manufactured overnight.
The hardest part of establishing a professional ethos is describing it; it takes work, and it isn’t easy. The process requires a level of maturity and self-awareness that can be uncomfortable at times. You’re forced to ask some essential questions and make yourself vulnerable to critique and rejection. That discomfort is the tax that is paid to eliminate self-defeating habits that hold many people back in their professional lives.
Trip O'Dell
This is where that magnificent word 'authenticity' comes in. No-one really knows what it means, but everyone wants to have it. I'd argue that authenticity is a by-product of reputation and authority. Easy to destroy, difficult to build.
Let me set my stall out by saying that I think that Marcus Aurelius ("To refrain from imitation is the best revenge") and George Herbert ("Living well is the best revenge") were actually talking about much the same thing.
I don't know much about George Herbert, but Wikipedia tells me he was an orator as well as a poet, and fluent in Latin and Greek. So I'm surmising that he at least had a passing knowledge of the Stoics. The chances are he was using his poetic flair to make Marcus Aurelius' quotation a little more memorable.
Revenge can be dramatic and explosive. It can be as subtle as tiny daggers. Either way, revenge involves communicating something to another person in such a way that they realise you've got one up on them.
Malice may or may not be involved; it's probably better if it isn't. The pop diva Mariah Carey is the queen of this, claiming that she "doesn't know" people with whom she's allegedly having a feud.
But, back to the dead white dudes. In How to Think Like a Roman Emperor, Donald Robertson explains that the Stoics saw that both way we live and the way we communicate as important.
The Stoics realized that to communicate wisely, we must phrase things appropriately. Indeed, according to Epictetus, the most striking characteristic of Socrates was that he never became irritated during an argument. He was always polite and refrained from speaking harshly even when others insulted him. He patiently endured much abuse and yet was able to put an end to most quarrels in a calm and rational manner.
Donald J. Robertson
In other words, you don't need to imitate other people's anger, irritability, or lack of patience. You can 'live well' by being comfortable in your own skin and demonstrate the calm waters of your soul.
This, of course, is hard work. Nietzsche is famously quoted as saying:
He who fights too long against dragons becomes a dragon himself; and if you gaze too long into the abyss, the abyss will gaze into you.”
Friedrich Nietzsche
Feel free to substitute 'internet trolls' or 'petty-minded neighbours' for 'dragons'. The effect is the same. Marcus Aurelius is reminding us that refraining from imitating their behaviour is the best form of revenge.
Likewise, George Herbert is telling us that 'living well' is (as Trip O'Dell notes in that Fast Company article) about having a 'personal ethos'. It's about knowing who you are and where you're going. And, potentially, acting like Mariah Carey, throwing shade on your enemies by not acknowledging their existence.
Friday floutings
Did you see these things this week? I did, and thought they were aces.
Calvin & Hobbes cartoon found via a recent post on tenpencemore
The best way out is always through
So said Robert Frost, but I want to begin with the ending of a magnificent post from Kate Bowles. She expresses clearly how I feel sometimes when I sit down to write something for Thought Shrapnel:
[T]his morning I blocked out time, cleared space, and sat down to write — and nothing happened. Nothing. Not a word, not even a wisp of an idea. After enough time staring at the blankness of the screen I couldn’t clearly remember having had an idea, ever.
Along the way I looked at the sky, I ate a mandarin and then a second mandarin, I made a cup of tea, I watched a family of wrens outside my window, I panicked. I let email divert me, and then remembered that was the opposite of the plan. I stayed off Twitter. Panic increased.
Then I did the one thing that absolutely makes a difference to me. I asked for help. I said “I write so many stupid words in my bullshit writing job that I can no longer write and that is the end of that.” And the person I reached out to said very calmly “Why not write about the thing you’re thinking about?”
Sometimes what you have to do as a writer is sit in place long enough, and sometimes you have to ask for help. Whatever works for you, is what works.
Kate Bowles
There are so many things wrong with the world right now, that sometimes I feel like I could stop working on all of the things I'm working on and spend time just pointing them out to people.
But to what end? You don't change the world by just making people aware of things, not usually. For example, as tragic as the sentence, "the Amazon is on fire" is, it isn't in and of itself a call-to-action. These days, people argue about the facts themselves as well as the appropriate response.
The world is an inordinately complicated place that we seek to make sense of by not thinking as much as humanly possible. To aid and abet us in this task, we divide ourselves, either consciously or unconsciously, into groups who apply similar heuristics. The new (information) is then assimilated into the old (worldview).
I have no privileged position, no objective viewpoint in which to observe and judge the world's actions. None of us do. I'm as complicit in joining and forming in and out groups as the next person. I decide I'm going to delete my Twitter account and then end up rage-tweeting All The Things.
Thankfully, there are smart people, and not only academics, thinking about all this to figure out what we can and should do. Tim Urban, from the phenomenally-successful Wait But Why, for example, has spent the last three years working on "a new language we can use to think and talk about our societies and the people inside of them". In the first chapter in a new series, he writes about the ongoing struggle between (what he calls) the 'Primitive Minds' and 'Higher Minds' of humans:
The never-ending struggle between these two minds is the human condition. It’s the backdrop of everything that has ever happened in the human world, and everything that happens today. It’s the story of our times because it’s the story of all human times.
Tim Urban
I think this is worth remembering when we spend time on social networks. And especially when we spend so much time that it becomes our default delivery method for the news of the day. Our Primitive Minds respond strongly to stimuli around fear and fornication.
When we reflect on our social media usage and the changing information landscape, the temptation is either to cut down, or to try a different information diet. Some people become the equivalent of Information Vegans, attempting to source the 'cleanest' morsels of information from the most wholesome, trusted, and traceable of places.
But where are those 'trusted places' these days? Are we as happy with the previously gold-standard news outlets such as the BBC and The New York Times as we once were? And if not, what's changed?
The difference, I think, is the way we've decided to allow money to flow through our digital lives. Commercial news outlets, including those with which the BBC competes, are funded by advertising. Those adverts we see in digital spaces aren't just showing things that we might happen to be interested in. They'll keep on showing you that pair of shoes you almost bought last week in every space that is funded by advertising. Which is basically everywhere.
I feel like I'm saying obvious things here that everyone knows, but perhaps it bears repeating. If everyone is consuming news via social networks, and those news stories are funded by advertising, then the nature of what counts as 'news' starts to evolve. What gets the most engagement? How are headlines formed now, compared with a decade ago?
It's as if something hot-wires our brain when something non-threatening and potentially interesting is made available to us 'for free'. We never get to the stuff that we'd like to think defines us, because we caught in neverending cycles of titillation. We pay with our attention, that scarce and valuable resource.
Our attention, and more specifically, how we react to our social media feeds when we're 'engaged' is valuable because it can be packaged up and sold to advertisers. But it's also sold to governments too. Twitter just had to update their terms and conditions specifically because of the outcry over the Chinese government's propaganda around the Hong Kong protests.
Protesters part of the 'umbrella revolution' in Hong Kong have recently been focusing on cutting down what we used to call CCTV cameras, but which are much more accurately described as 'facial recognition masts':
We are living in a world where the answer to everything seems to be 'increased surveillance'. Kids not learning fast enough in school? Track them more. Scared of terrorism? Add more surveillance into the lives of everyday citizens. And on and on.
In an essay earlier this year, Maciej Cegłowski riffed on all of this, reflecting on what he calls 'ambient privacy':
Because our laws frame privacy as an individual right, we don’t have a mechanism for deciding whether we want to live in a surveillance society. Congress has remained silent on the matter, with both parties content to watch Silicon Valley make up its own rules. The large tech companies point to our willing use of their services as proof that people don’t really care about their privacy. But this is like arguing that inmates are happy to be in jail because they use the prison library. Confronted with the reality of a monitored world, people make the rational decision to make the best of it.
Maciej Cegłowski
That is not consent.
Ambient privacy is particularly hard to protect where it extends into social and public spaces outside the reach of privacy law. If I’m subjected to facial recognition at the airport, or tagged on social media at a little league game, or my public library installs an always-on Alexa microphone, no one is violating my legal rights. But a portion of my life has been brought under the magnifying glass of software. Even if the data harvested from me is anonymized in strict conformity with the most fashionable data protection laws, I’ve lost something by the fact of being monitored.
One of the difficulties in resisting the 'Silicon Valley narrative' and Big Tech's complicity with governments is the danger of coming across as a neo-luddite. Without looking very closely to understand what's going on (and having some time to reflect) it can all look like the inevitable march of progress.
So, without necessarily an answer to all this, I guess the best thing is, like Kate, to ask for help. What can we do here? What practical steps can we take? Comments are open.
Friday flinchings
Here's a distillation of the best of what I've been reading over the last three weeks:
Header image via Jessica Hagy at Indexed
It is the child within us that trembles before death
So said Plato in his Phaedo. I've just returned from a holiday, much of which was dominated by finding out that a good friend of mine had passed away. It was a huge shock.
A few days later, author Austin Kleon sent out a newsletter noting that a few people he particularly admired had also died, and linked to a post about checking in with death. In it, he quotes advice from a pediatrician who works with patients in palliative care:
Be kind. Read more books. Spend time with your family. Crack jokes. Go to the beach. Hug your dog. Tell that special person you love them.
These are the things these kids wished they could’ve done more. The rest is details.
Oh… and eat ice-cream.
Alastair McAlpine
Despite my grandmother dying last year, I was utterly unprepared for the death of my friend. I had thought that by reading Stoic philosophy every day, and having a memento mori next to my bed, that I was somehow in tune with death. I really wasn't.
I shed many tears for the first couple of days after hearing the news. While I was devastated by the loss of a good friend, I was also affected by the questions it raised about my own mortality.
I'm thankful for the strong support network of family and friends that have helped me with the grieving process. One friend in particular has a much healthier relationship with death than me. They said that they've come to see such times in their life as a useful opportunity to re-assess whether they're on the right course.
That makes sense. I don't want to waste the rest of the time I have left.
Some have no aims at all for their life’s course, but death takes them unawares as they yawn languidly – so much so that I cannot doubt the truth of that oracular remark of the greatest of poets: ‘It is a small part of life we really live.’ Indeed, all the rest is not life but merely time.
Seneca
Some people seem to pack several lifetimes into their short time on earth. Others, not so much.
When I studied Philosophy as an undergraduate, I was always puzzled by Aristotle's mention of Solon in the Nichomachean Ethics. He thought events and actions after a person's death could affect their 'happiness'.
On reflection, I think it's a way of saying that the effect that someone has during their time on earth — for example, as a teacher — outlasts them. Their lives can be viewed in a 'happy' or 'unhappy' light based on how things turn out.
When someone close to you dies before they reach old age, we also mentally factor-in the happiness they could have experienced after they passed away. However, after the initial shock of them no longer being present comes the realisation that they (and you) wouldn't have been around forever anyway.
Back in 2017, Zan Boag, editor of New Philosopher magazine, interviewed Hilde Lindemann, Professor of Philosophy at Michigan State University. In a wide-ranging interview, she commented:
Premature death is a tragedy, but I don’t think death at the end of a normal human life span should be met with anger and indignation. We humans can only take in so much, and in due season it will be time for us all to leave
Hilde Lindemann
As a husband and father, perhaps the hardest teaching from the Stoic philosophers around death comes from Epictetus in his Enchiridion. He expresses a similar thought in several different ways, but here is one formulation:
If you wish your children, and your wife, and your friends to live for ever, you are stupid; for you wish to be in control of things which you cannot, you wish for things that belong to others to be your own... Exercise, therefore, what is in your control.
Epictetus
There are some things that are in my control, and some things that are not. Epictetus' teachings can be reduced to the simple point that we should be concerned with those things which are under our control.
Marcus Aurelius, whose Meditations we should remember were designed as a form of practical philosophical journal, also mentioned death a lot.
Do not act as if you had ten thousand years to throw away. Death stands at your elbow. Be good for something while you live and it is in your power.
Marcus Aurelius
I think the best thing to take from the experience of losing someone close to us other is to begin a life worth living right now. Not putting off for the future right action and virtuous living, but practising them immediately.
It's certainly been a wake-up call for me. I'll be reading even more books, giving my family more hugs, and standing up for the things in which I believe. Starting now.
Friday fizzles
I head off on holiday tomorrow! Before I go, check out these highlights from this week's reading and research:
Image from Dilbert. Shared to make the (hopefully self-evident) counterpoint that not everything of value has an economic value. There's more to life than accumulation.
The best place to be is somewhere else?
So said Albarran Cabrera, except I added a cheeky question mark.
I have a theory. Not a grand, unifying theory of everything, but a theory nonetheless. I reckon that, despite common wisdom attributing the decline of comments on blogs to social media, it's at least also because of something else.
Here's an obvious point: there's more people online now than there were ten years ago. As a result, there's more stuff being produced and shared and, because of that, there's more to miss out on. This is known as the Fear Of Missing Out (or FOMO).
While I don't think anyone realistically thinks it's possible to keep up with everything produced online every day, I think people do have an expectation that they can keep up with what their online friends are doing and thinking. As the number of people we're following in different places grows and grows, we don't have much time to share meaningfully. Hence the rise of the retweet button.
Back in 2006, in the mists of internet time, Kathy Sierra wrote a great post entitled The myth of "keeping up". Remember that this was before people were really using social networks such as Twitter. She talks about what we're experiencing as 'information anxiety' and has some tips to combat it, which I think are still relevant:
The interesting thing is that, done well, social media can actually be a massive force for good. It used to be set up for that, coming on the back of RSS. Now, it's set up to drag you into arguments about politics and the kind of "black holes" of gossip and celebrity entertainment that Kathy mentions.
One of the problems is that we have a cult of 'busy' which people mis-attribute to a Protestant work ethic instead of rapacious late-stage capitalism. I've recently finished 24/7: Late Capitalism and the Ends of Sleep by Jonathan Crary where he makes this startlingly obvious, but nevertheless profound point:
Because one’s bank account and one’s friendships can now be managed through identical machinic operations and gestures, there is a growing homogenization of what used to be entirely unrelated areas of experience.
Jonathan Crary
...and:
[S]ince no moment, place, or situation now exists in which one can not shop, consume, or exploit networked resources, there is a relentless incursion of the non-time of 24/7 into every aspect of social or personal life.
Jonathan Crary
In other words, you're busy because of your smartphone, the apps you decide to install upon it, and the notifications that you then receive.
The solution to FOMO is to know who you are, what you care about, and the difference you're trying to make in the world. As Gandhi famously said:
Happiness is when what you think, what you say, and what you do are in harmony.
Mahatma Gandhi
I've recently fallen into the trap of replying to work emails on my days off. It's a slippery slope, as it sets up an expectation.
The same goes with social media, of course, except that it's even more insidious, as an 'action' can just be liking or retweeting. It leads to slacktivism instead of making actual, meaningful change in the world.
People joke about life admin but one of those life admin tasks might be to write down (yes! with a pen and paper!) the things you're trying to achieve with the 'free' apps that you've got installed. If you were being thorough, or teaching kids how to do this, perhaps you'd:
Tim Ferriss recently reposted an interview he did with Seth Godin back in 2016 about how he (Seth) manages his life. It's an object lesson in focus, and leading an intentional life without overly-quantifying it. I can't help but think it's all about focus. Oh, and he doesn't use social media, other than auto-posting from his blog to Twitter.
For me, at least, because I spend so much time surrounded by technology, the decisions I make about tech are decisions I make about life. A couple of months ago I wrote a post entitled Change your launcher, change your life where I explained that even just changing how you access apps can make a material difference to your life.
So, to come full circle, the best place to be is actually where you are right now, not somewhere else. If you're fully present in the situation (Tim Ferriss suggests taking three breaths), then ask yourself some hard questions about what success looks like for you, and perhaps whether what you say, what you think, and what you do are in harmony.
Friday fidgetings
These things popped into my consciousness this week:
Image via Poorly Drawn Lines
Neoliberalism in any guise is not the solution but the problem
Today's quotation-as-title is from Nancy Fraser, whose short book The Old Is Dying and the New Cannot Be Born in turn gets its title from a quotation from Antonio Gramsci.
It's an excellent book; quick to read, straight to the point, and it helped me to understand some of what is going on at the moment in both US and world politics.
First, let's explain terms, as it is a book that presupposes some knowledge of political philosophy. 'Neoliberalism' isn't an easy term to define, as its meaning has mutated over time, and it's usually used in a derogatory way.
There's a whole history of the term at Wikipedia, but I'll use definitions from Investopedia and The Guardian:
Neoliberalism is a policy model—bridging politics, social studies, and economics—that seeks to transfer control of economic factors to the private sector from the public sector. It tends towards free-market capitalism and away from government spending, regulation, and public ownership.
Investopedia
In short, “neoliberalism” is not simply a name for pro-market policies, or for the compromises with finance capitalism made by failing social democratic parties. It is a name for a premise that, quietly, has come to regulate all we practise and believe: that competition is the only legitimate organising principle for human activity.
Guardian
To me, it's the reason why humans go out of their way to engineer situations where people and organisations are pitted against each other to compete for 'awards', no matter how made-up or paid-for they may be. It's a way of framing society, human interactions, and reducing everything to $$$.
In that vein, the most recent issue of New Philosopher, features an essay by Warwick Smith where he uses the thought experiment of an AI 'paperclip maximiser'. This runs amok and turns the entire universe into paperclips:
I recently heard Daniel Schmachtenberger taking this thought experiment in a very interesting direction by saying that human society is already the paperclip maximiser but instead of making paperclips we're making dollars — which are primarily just zeroes and ones in bank databases. Our collective intelligence system has on overriding purpose: to turn everything into money — trees, labour, water... everything. It is also very good at learning how to learn and is extremely good at eliminating any threats.
Warwick Smith
This attempt to turn everything into money is basically the neoliberal project. What Nancy Fraser does is identify two different strains of neoliberalism, which she explains through the lenses of 'distribution' and 'recognition':
The difference between these two strands of neoliberalism, then, comes in the way that they recognise people. Note that the method of distribution remains the same:
The political universe that Trump upended was highly restrictive. It was built around the opposition between two versions of neoliberalism, distinguished chiefly on an axis of recognition. Granted, one could choose between multiculturalism and ethnonationalism. But one was stuck, either way, with financialization and deindustrialization. With the menu limited to progressive and reactionary neoliberalism, there was no force to oppose the decimation of working-class and middle-class standards of living. Antineoliberal projects were severely marginalized, if not simply excluded from the public sphere.
Nancy Fraser
It's as if the Overton Window of acceptable public political discourse served up a menu of only different flavours of neoliberalism:
Ideologies are oriented within a narrative that spans the past, present, and future. We can argue over visions of what education should look like within a society, for example, because we're interested in how the next generation will turn out.
In Present Shock, Douglas Rushkoff explains that instead of shackling themselves to ideologies, Trump and other populist politicians take advantage of the 24/7 'always on' media landscape to provide a constant knee-jerk presentism:
A presentist mediascape may prevent the construction of false and misleading narratives by elites who mean us no good, but it also tends to leave everyone looking for direction and responding or overresponding to every bump in the road.
Douglas Rushkoff
What we're witnessing is essentially the end of politics as we know it, says Rushkoff:
As a result, what used to be called statecraft devolves into a constant struggle with crisis management. Leaders cannot get on top of issues, much less ahead of them, as they instead seek merely to respond to the emerging chaos in a way that makes them look authoritative.
[...]
If we have no destination toward we are progressing, then the only thing that motivates our movement is to get away from something threatening. We move from problem to problem, avoiding calamity as best we can, our worldview increasingly characterized by a sense of panic.
[...]
Blatant shock is the only surefire strategy for gaining viewers in the now.
Douglas Rushkoff
We might be witnessing the end of progressive neoliberalism, but it's not as if that's being replaced by anything different, anything better.
What, then, can we expect in the near term? Absent a secure hegemony, we face an unstable interregnum and the continuation of the political crisis. In this situation, the words of Gramsci ring true: "The old is dying and the new cannot be born; in this interregnum a great variety of morbid symptoms appear."
Nancy Fraser
No matter what the question is, neoliberalism is never the answer. The trouble, I think, is that two-dimensional diagrams of political options are far too simplistic:
For example, as Edurne Scott Loinaz shows, even within the Libertarian Left (the 'lower left') there are many different positions:
The Libertarian Left has perhaps the best to offer in terms of fighting neoliberalism and populists like Trump. The problem is unity, and use of language:
When binary language is used within the lower left it does untold violence to our communities and makes solidarity impossible: if one can switch between binary language to speak truth about capitalists and authoritarians, and switch to dimensional language within the zone of solidarity with fellow lower leftists, it will be easier to nurture solidarity within the lower left.
Edurne Scott Loinaz
For the first time in my life, I'm actually somewhat fearful of what comes next, politically speaking. Are we going to end up with populists entrenching the authoritarian right, going back full circle to reactionary neoliberalism? Or does this current crisis mean that something new can emerge?
Header image by Guillaume Paumier used under a Creative Commons license
Friday federations
These things piqued my interest this week:
Image: Federation Square by Julien used under a Creative Commons license
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge
So said Daniel J. Boorstin. It's been an interesting week for those, like me, who follow the development of interaction between humans and machines. Specifically, people seem shocked that voice assistants are being used for health questions, also that the companies who make them employ people to listen to samples of voice recordings to make them better.
Before diving into that, let's just zoom out a bit and remind ourselves that the average level of digital literacies in the general population is pretty poor. Sometimes I wonder how on earth VC-backed companies manage to burn through so much cash. Then I remember the contortions that those who design visual interfaces go through so that people don't have to think.
Discussing 'fake news' and our information literacy problem in Forbes, you can almost feel Kalev Leetaru's eye-roll when he says:
It is the accepted truth of Silicon Valley that every problem has a technological solution.
Most importantly, in the eyes of the Valley, every problem can be solved exclusively through technology without requiring society to do anything on its own. A few algorithmic tweaks, a few extra lines of code and all the world’s problems can be simply coded out of existence.
Kalev Leetaru
It's somewhat tangential to the point I want to make in this article, but Cory Doctorow makes a a good point in this regard about fake news for Locus
Fake news is an instrument for measuring trauma, and the epistemological incoherence that trauma creates – the justifiable mistrust of the establishment that has nearly murdered our planet and that insists that making the richest among us much, much richer will benefit everyone, eventually.
Cory Doctorow
Before continuing, I'd just like to say that I've got some skin in the voice assistant game, given that our home has no fewer that six devices that use the Google Assistant (ten if you count smartphones and tablets).
Voice assistants are pretty amazing when you know exactly what you want and can form a coherent query. It's essentially just clicking the top link on a Google search result, without any of the effort of pointing and clicking. "Hey Google, do I need an umbrella today?"
However, some people are suspicious of voice assistants to a degree that borders on the superstitious. There's perhaps some valid reasons if you know your tech, but if you're of the opinion that your voice assistant is 'always recording' and literally sending everything to Amazon, Google, Apple, and/or Donald Trump then we need to have words. Just think about that for a moment, realise how ridiculous it is, and move on.
This week an article by VRT NWS stoked fears like these. It was cleverly written so that those who read it quickly could easily draw the conclusion that Google is listening to everything you say. However, let me carve out the key paragraphs:
Why is Google storing these recordings and why does it have employees listening to them? They are not interested in what you are saying, but the way you are saying it. Google’s computer system consists of smart, self-learning algorithms. And in order to understand the subtle differences and characteristics of the Dutch language, it still needs to learn a lot.
[...]
Speech recognition automatically generates a script of the recordings. Employees then have to double check to describe the excerpt as accurately as possible: is it a woman’s voice, a man’s voice or a child? What do they say? They write out every cough and every audible comma. These descriptions are constantly improving Google’s search engines, which results in better reactions to commands. One of our sources explains how this works.
VRS NWS
Every other provider of speech recognition products does this. Obviously. How else would you manage to improve voice recognition in real-world situations? What VRS NWS did was to get a sub-contractor to break a Non-Disclosure Agreement (and violate GDPR) to share recordings.
Google responded on their blog The Keyword, saying:
As part of our work to develop speech technology for more languages, we partner with language experts around the world who understand the nuances and accents of a specific language. These language experts review and transcribe a small set of queries to help us better understand those languages. This is a critical part of the process of building speech technology, and is necessary to creating products like the Google Assistant.
We just learned that one of these language reviewers has violated our data security policies by leaking confidential Dutch audio data. Our Security and Privacy Response teams have been activated on this issue, are investigating, and we will take action. We are conducting a full review of our safeguards in this space to prevent misconduct like this from happening again.
We apply a wide range of safeguards to protect user privacy throughout the entire review process. Language experts only review around 0.2 percent of all audio snippets. Audio snippets are not associated with user accounts as part of the review process, and reviewers are directed not to transcribe background conversations or other noises, and only to transcribe snippets that are directed to Google.
The Keyword
As I've said before, due to the GDPR actually having teeth (British Airways was fined £183m last week) I'm a lot happier to share my data with large companies than I was before the legislation came in. That's the whole point.
The other big voice assistant story, in the UK at least, was that the National Health Service (NHS) is partnering with Amazon Alexa to offer health advice. The BBC reports:
From this week, the voice-assisted technology is automatically searching the official NHS website when UK users ask for health-related advice.
The government in England said it could reduce demand on the NHS.
Privacy campaigners have raised data protection concerns but Amazon say all information will be kept confidential.
The partnership was first announced last year and now talks are under way with other companies, including Microsoft, to set up similar arrangements.
Previously the device provided health information based on a variety of popular responses.
The use of voice search is on the increase and is seen as particularly beneficial to vulnerable patients, such as elderly people and those with visual impairment, who may struggle to access the internet through more traditional means.
The BBC
So long as this is available to all types of voice assistants, this is great news. The number of people I know, including family members, who have convinced themselves they've got serious problems by spending ages searching their symptoms, is quite frightening. Getting sensible, prosaic advice is much better.
Iliana Magra writes in the The New York Times that privacy campaigners are concerned about Amazon setting up a health care division, but that there are tangible benefits to certain sections of the population.
The British health secretary, Matt Hancock, said Alexa could help reduce strain on doctors and pharmacists. “We want to empower every patient to take better control of their health care,” he said in a statement, “and technology like this is a great example of how people can access reliable, world-leading N.H.S. advice from the comfort of their home.”
His department added that voice-assistant advice would be particularly useful for “the elderly, blind and those who cannot access the internet through traditional means.”
Iliana Magra
I'm not dismissing the privacy issues, of course not. But what I've found, especially recently, is that the knowledge, skills, and expertise required to be truly 'Google-free' (or the equivalent) is an order of magnitude greater than what is realistically possible for the general population.
It might be fatalistic to ask the following question, but I'll do it anyway: who exactly do we expect to be building these things? Mozilla, one of the world's largest tech non-profits is conspicuously absent in these conversations, and somehow I don't think people aren't going to trust governments to get involved.
For years, techies have talked about 'personal data vaults' where you could share information in a granular way without being tracked. Currently being trialled is the BBC box to potentially help with some of this:
With a secure Databox at its heart, BBC Box offers something very unusual and potentially important: it is a physical device in the person’s home onto which personal data is gathered from a range of sources, although of course (and as mentioned above) it is only collected with the participants explicit permission, and processed under the person’s control.
Personal data is stored locally on the box’s hardware and once there, it can be processed and added to by other programmes running on the box - much like apps on a smartphone. The results of this processing might, for example be a profile of the sort of TV programmes someone might like or the sort of theatre they would enjoy. This is stored locally on the box - unless the person explicitly chooses to share it. No third party, not even the BBC itself, can access any data in ‘the box’ unless it is authorised by the person using it, offering a secure alternative to existing services which rely on bringing large quantities of personal data together in one place - with limited control by the person using it.
The BBC
It's an interesting concept and, if they can get the user experience right, a potentially groundbreaking concept. Eventually, of course, it will be in your smartphone, which means that device really will be a 'digital self'.
You can absolutely opt-out of whatever you want. For example, I opt out of Facebook's products (including WhatsApp and Instagram). You can point out to others the reasons for that, but at some point you have to realise it's an opinion, a lifestyle choice, an ideology. Not everyone wants to be a tech vegan, or live their lives under those who act as though they are one.
Friday ferretings
These things jumped out at me this week:
Image from Guillermo Acuña fronts his remote Chilean retreat with large wooden staircase (Dezeen)
Do not impose one's own standard on the work of others. Mutual moderation and cooperation will proffer better results.
I think I must have come across the above saying from Hsing Yun via Mayel de Borniol. It captures some of what I want to discuss in this article which centres around decision-making within organisations.
Let's start with a great article from Roman Imankulov from Doist. He looks to the Internet Engineering Task Force (IETF)'s approach, as enshrined in a document from 2014, explaining their 'rough consensus' approach:
Rough consensus isn’t majority rule. It’s okay to go ahead with a solution that may not look like the best choice for everyone or even the majority. "Not the best choice" means that you believe there is a better way to solve the problem, but you accept that this one will work too. That type of feedback should be welcomed, but it shouldn’t be allowed to slow down a decision.
Roman Imankulov
If they try hard enough, everyone can come up with a reason why an idea or approach won't work. My experience is that many middle-aged white men see it as their sworn duty to come up with as many of those reasons as possible 🙄
What the IETF calls 'rough consensus' I think I'd probably call 'alignment'. You don't all have to agree that a proposal is without problems, but those problems should be surmountable. Within CoTech, a network of co-operatives to which We Are Open belongs, we use Loomio. It has a number of decision tools, including the 'proposal':
As you can see, there's the ability for anyone to 'Block' a proposal, meaning that it can't be passed in its current form. People can 'Abstain' if there's a conflict of interest, or if they don't feel like they've got enough experience or expertise. Note that it's entirely possible for someone to 'Disagree' and the motion to still go ahead.
What I like about Loomio is a tool is that it focuses on decision-making. It's not about endless discussion and debate, but about having a bias towards action. You can separate the planning process from the implementation stage:
Rough consensus doesn’t mean that we don’t aim for perfection in the actual implementation of the solution. When implementing, we should always aim for technical excellence. Commitment to the implementation is often what makes a solution the right one. (This is similar to Amazon’s "disagree and commitment" philosophy.)
Roman Imankulov
I can't, by my nature, stand hierarchy. Unfortunately, it's the default operating system of most organisations, and despite our best efforts, we haven't got a one-size-fits-all alternative to it. I think this is partly because nobody has to teach you how hierarchy works.
Over the weekend, while we were walking in the Lake District, Tom Broughton and I were discussing sociocracy:
Sociocracy, also known as dynamic governance, is a system of governance which seeks to achieve solutions that create harmonious social environments as well as productive organizations and businesses. It is distinguished by the use of consent rather than majority voting in decision-making, and decision-making after discussion by people who know each other.
Wikipedia
Tom's a Quaker and so used to consent-based decision-making. I explained that we'd asked Outlandish (a CoTech member) to run a sociocratic design sprint to kick off our work around MoodleNet. It was based on the Google design sprint approach, but — as Kayleigh from Outlandish points out — featured an important twist:
We decided to remove the ‘decider’ role that a Google Sprint employs. We weren’t comfortable with the responsibility and authority of decisions sitting with one person, and having spent a few years practising sociocracy already, it just wouldn’t have felt right.
[...]
Martin, Moodle’s CEO and founder joined us for the duration of the sprint. While Martin naturally had the most expertise in the domain, the most ‘skin in the game’ and the had done the most background thinking sociocracy meant that he still needed to convince the rest of the sprint team as to why his ideas were best, and take on board other suggestions and compromises. We feel that it led to better outputs at each stage of the design sprint.
Kayleigh Walsh
It was the first time I'd seen a CEO give up their hierarchical power in the interests of ensuring that we designed something that could be the best it could possibly be. In fact, that week last May is probably one of the highlights of my career to date.
That was one week into which was poured a lot of time, attention, and money. But what if you want to practise something like sociocracy on a day-to-day basis? You have to think about structure of organisations, as there's no such thing as 'structureless' group:
Any group of people of whatever nature that comes together for any length of time for any purpose will inevitably structure itself in some fashion. The structure may be flexible; it may vary over time; it may evenly or unevenly distribute tasks, power and resources over the members of the group. But it will be formed regardless of the abilities, personalities, or intentions of the people involved. The very fact that we are individuals, with different talents, predispositions, and backgrounds makes this inevitable. Only if we refused to relate or interact on any basis whatsoever could we approximate structurelessness -- and that is not the nature of a human group.
Jo Freeman
It's only within the last year that I've discovered left-libertarianism as a coherent political and social philosophy that helps me reconcile two things that I've previously found difficult. On the one hand, I believe in a small state. On the other, I believe we have a duty to one another and should help out wherever possible.
Left-libertarianism, also known as left-wing libertarianism, names several related yet distinct approaches to political and social theory which stress both individual freedom and social equality. In its classical usage, left-libertarianism is a synonym for anti-authoritarian varieties of left-wing politics such as libertarian socialism which includes anarchism and libertarian Marxism among others.
[...]
While maintaining full respect for personal property, left-libertarians are skeptical of or fully against private ownership of natural resources, arguing in contrast to right-libertarians that neither claiming nor mixing one's labor with natural resources is enough to generate full private property rights and maintain that natural resources (raw land, oil, gold, the electromagnetic spectrum, air-space and so on) should be held in an egalitarian manner, either unowned or owned collectively. Those left-libertarians who support private property do so under occupation and use property norms or under the condition that recompense is offered to the local or even global community.
Wikipedia
In other words, you don't have to be a Marxist, communist, or anarchist to be a left-libertarian. It means you can start from a basis of personal autonomy, but end with an egalitarian approach to the world where resources (especially natural resources) are collectively owned.
To me, this is the position from which we should start when we think about decision-making within organisations. First of all, we should ask: who owns the organisation? Why? Second, we should consider how the organisation should be structured. Ten layers of management might be bad, but so is a completely flat structure for 700 people. And finally, we should think about appropriate mechanisms for decision-making.
The usual criticisms of sociocracy and other consent-based decision-making systems is that they are too slow, that they don't work in practice. In my experience, by participating in the Outlandish/Moodle design sprint, witnessing a Mozilla Festival session in which participants quickly got up-to-speed on sociocracy, and through CoTech gatherings (both online and offline), I'd say sociocracy is a viable solution.
The best decisions aren't ones where you have all of the information to hand. That's impossible. The best decisions are based on trust and consent.
As I get older, I'm realising that the best way we can improve the world is to improve its governance. It's not that we haven't got extremely talented people in the world, it's that we don't always know how to make good decision. I'd like to change that.
Friday frustrations
I couldn't help but notice these things this week:
Image via @EffinBirds
Aren’t you ashamed to reserve for yourself only the remnants of your life and to dedicate to wisdom only that time can’t be directed to business?
Once you remove the specific details from the lives of the ancients, their lives were remarkably like ours. Take today's title, for example, which is a quotation from Seneca. He knew what it was like to be so busy doing 'productive' things to the exclusion of almost everything else.
My good friend Laura Hilliger wears her heart on her sleeve, and is the most no-nonsense person I know. By observing the way she lives and works, I'm learning to set limits and say exactly what I think:
The thing is that western society, implicitly at least, assumes that people are 'fixed' in terms of their personality and likes. But that's just the way that we choose to see ourselves:
I feel that the biggest thing that constrains us is our view of how we think other people see us. That perceived expectation becomes internalised, creating a 'psychic prison' which becomes an extremely limited playground. For better or for worse, we perform the role of how we think other people have come to see us.
One way many people find to avoid responsibility for their life choices is to play the 'busy' card. They're too busy to make good decisions, to look after their mental and physical health, to ensure that they're doing your best work.
The trouble is, that's simply not true. We've got more free time than our parents and grandparents:
As the above chart demonstrates, it's not true that we actually work more hours. Instead, I think, it's that we're so concerned about how other people see us that we spend time doing things that feel like work but are mostly to do with presentation of self. Hence the amount of time spent on social networks like Instagram trying to create the highlights reel of our lives to show others.
One way of viewing this is that we've collectively internalised capitalism. The logic of the market has become as invisible to us as an ideology as water is to fish. In fact, some people say it's easier to imagine the end of the world than the end of capitalism!
Of course, it's become something of a cliché in our pseudo-enlightened times to talk of capitalism as the meta-problem behind everything. But that doesn't make it any less true.
Our identity is mediated by the market, by what we produce instead of who we are. I keep coming back to a fantastic episode of Jocelyn K. Glei's Hurry Slowly podcast entitled Who Are You Without The Doing? in which she explains that we should learn to 'sit with ourselves', learning that change comes from within:
You have to completely conquer the feeling that there is something fundamentally wrong with your human nature, and that therefore you need discipline to correct your behavior. As long as you feel the discipline comes from the outside, there is still a feeling that something is lacking in you.
Jocelyn K. Glei
Derek Sivers uses the metaphor of 'doors' to explain where he finds value and wants to spend time doing. Some doors he opens and it helps him grow as a person and fosters positive relationships.
But one door is really no fun to open. I’m horrified at all the shouting, the second I open it. It’s an infinite dark room filled with psychologically tortured people, trying to get attention. Strangers screaming at strangers, starting fights. Businesses set up shop there, showing who’s said and done bad things today, because they make money when people get mad.
Derek Sivers
We keep wringing our hands about people's behaviour online, but it's that way for a reason. Hate is profitable for social networks:
Massive platforms like Facebook, Twitter, and YouTube “optimize for engagement,” and make automatic, algorithmic suggestions for every bit of content or action. From “you might also like” to “recommended just for you” to prioritizing things — anything — that will get you to click, comment, or share.
[...]
They know what will catch your attention. They know what will get you “engaged.” They know what will be more likely to lead you deeper into a rabbit hole, and what will make it harder to climb back out. Is it a literal, iron-clad trap? No. But the slippery, spiral path that leads people to the darkest corners of the internet is not an accident.
[...]
Hate is profitable. Conflict is profitable. Schadenfreude and shame are profitable. While we smugly point fingers, tsk-tsk, and think we’re being clever as we strategically dole out likes and shares, we forget that we are all just gruel-fed hamsters running on wheels deep inside giant, hyper-engineered, artificially intelligent, fully gamified, corporate-controlled virtual worlds that we absurdly think belong to us.
Ryan Ozawa
This all comes back to the time equation. Because we feel like we don't have enough time to curate things ourselves, we outsource that to others. That ends up with handing our information environments over to others to manipulate and control. It's curate or be curated.
Nobody cares about how much money you earn. Nobody cares how productive you are. Not really.
Also, without sounding harsh, nobody else cares how productive you are. Of course, productivity is important for important things, and “getting stuff done” or whatever, but it doesn’t define you in any way. What does is things like your sense of humour, where your passions lie, how you comfort a friend who’s upset, and that weird noise you make when the delivery guy calls you to say he’s outside with your food.
Leila Mitwally
The trouble is that we don't want to have this conversation, because it questions our identity, and everything we've been working for over our careers and throughout our lives:
But we don’t want to hear that because accepting this truth means asking a lot of complicated questions about our society, in which work is glorified as the pinnacle of self-expression, and personal earnings are viewed as a measure of merit and esteem.
Instead, we would instead read about buy into the idea that success in our work life is a merely a matter of being more productive. If you just follow the ‘right’ set of algorithms or rules, you too can achieve ‘success’ in your work life, along with fame and recognition and a fat bank account.
Richard Whittall
So, to finish, let me revisit a link I shared recently from Jason Hickel. We can choose to live differently, to recognise the abundance of time and resources we have in the world. To slow down, to take stock, and reject economic growth as in any way a useful indicator of human flourishing:
It doesn’t have to be this way. We can call a halt to the madness – throw a wrench in the juggernaut. By de-enclosing social goods and restoring the commons, we can ensure that people are able to access the things that they need to live a good life without having to generate piles of income in order to do so, and without feeding the never-ending growth machine. “Private riches” may shrink, as Lauderdale pointed out, but public wealth will increase.
Jason Hickel
It doesn't have to be difficult. We can just, as Dan Lyons mentions in his book Lab Rats, decide to work on things that 'close the gap' or 'increase the gap'. What that means to you, in your context, is a different matter.
Friday feeds
These things caught my eye this week:
Header image via Dilbert
Ensuring the sustainability of Thought Shrapnel
Over the last couple of months, after coming back from a hiatus over Lent, I've really poured my free time into Thought Shrapnel. My hope was that, by providing daily content, there would be a corresponding uptick in the number of people willing to become a supporter.
In fact, the opposite has happened, with almost 10% of supporters ending their backing of Thought Shrapnel over the past few weeks. Obviously, I'm doing something wrong here.
After some research and comparison with other creators, I think I've figured out what's gone wrong:
Most people do not want more email. So if the only thing you have to offer them is, ‘Hey, subscribe to this newsletter and you’ll get some more email,’ that’s not that compelling. But if you can create a different value proposition where you can say, ‘Look, I’m creating the kind of writing that you can’t find anywhere else and I need you to be a part of this and to support this work if you value it,’ then I think that people get into that. And they want to get it four times a week, but it’s not necessarily the idea of getting it four times a week that is going to be the motivating factor.
Judd Legum
Nobody asked me to send them more email. Not one of the supporters asked for 'exclusive access' to articles a week before everyone else. I just assumed.
With Thought Shrapnel, it's not the money that drives me. After hosting costs, etc. I give away most of what I receive to support other creators and worthy causes. Rather, it's the exchange of energy that's important to me. Committing to even $1/month is different to just hitting 'like' or 'retweet'.
So, going forward, I'm going to try a different approach. For everything I publish:
On Mondays I'll publish an article-style post. On Wednesdays I'll publish a post answering any questions that have come in, or a microcast. And then on Fridays I'll publish a round-up post of interesting links.
I'm still aiming to share 30 links per week. The weekly newsletter will still be a digest of what's gone on the open web. I just hope that trying things this way will both be more sustainable.
So, I have a couple of questions:
Thanks in advance!
Ensuring the sustainability of Thought Shrapnel
Over the last couple of months, after coming back from a hiatus over Lent, I've really poured my free time into Thought Shrapnel. My hope was that, by providing daily content, there would be a corresponding uptick in the number of people willing to become a supporter.
In fact, the opposite has happened, with almost 10% of supporters ending their backing of Thought Shrapnel over the past few weeks. Obviously, I'm doing something wrong here.
After some research and comparison with other creators, I think I've figured out what's gone wrong:
Most people do not want more email. So if the only thing you have to offer them is, ‘Hey, subscribe to this newsletter and you’ll get some more email,’ that’s not that compelling. But if you can create a different value proposition where you can say, ‘Look, I’m creating the kind of writing that you can’t find anywhere else and I need you to be a part of this and to support this work if you value it,’ then I think that people get into that. And they want to get it four times a week, but it’s not necessarily the idea of getting it four times a week that is going to be the motivating factor.
Judd Legum
Nobody asked me to send them more email. Not one of the supporters asked for 'exclusive access' to articles a week before everyone else. I just assumed.
With Thought Shrapnel, it's not the money that drives me. After hosting costs, etc. I give away most of what I receive to support other creators and worthy causes. Rather, it's the exchange of energy that's important to me. Committing to even $1/month is different to just hitting 'like' or 'retweet'.
So, going forward, I'm going to try a different approach. For everything I publish:
On Mondays I'll publish an article-style post. On Wednesdays I'll publish a post answering any questions that have come in, or a microcast. And then on Fridays I'll publish a round-up post of interesting links.
I'm still aiming to share 30 links per week. The weekly newsletter will still be a digest of what's gone on the open web. I just hope that trying things this way will both be more sustainable.
So, I have a couple of questions:
Thanks in advance!